Isaac
LUXE
Skin, Aesthetics & Anti-Aging Division
Complete Skin Treatments
Sales Training Manual
AI-Powered Script Engine & First Call Mastery
For: Sales Executives & Lead Management Team
This Complete Skin Treatments Sales Training Manual covers all 286 skin treatments offered across Isaac Luxe's skin, aesthetics, and anti-aging division. It is designed exclusively for sales executives and lead management teams — providing the structured calling framework, full treatment directory, client concern mapping, and AI-guided scripts required to convert skin treatment enquiries into confirmed clinic consultations.
The core problem this manual addresses: without a structured framework, sales calls jump from greetings to pricing without building rapport, diagnosing the client's real skin concern, or creating trust — the three pillars that convert an enquiry into a clinic visit and confirmed treatment.
Isaac Luxe offers 286 skin treatments across 11 categories. Each category below opens with key treatment cards — memorise these 'What to Say' scripts for the treatments you'll discuss most. The full pricing tables follow each category.
Treatments targeting active acne, oily skin, blackheads, congestion, and post-acne marks. Combining light therapy, acid peels, and carbon-based treatments for comprehensive acne management.
| Treatment | What It Does | Price (₹) |
|---|---|---|
| Black Peel | Charcoal peel — deep detox, pore cleansing, brightening | ₹10,856 |
| Carbon Light / Carbon Facial (Acne) | Carbon laser — destroys acne bacteria, shrinks pores | ₹16,284 |
| Carbon Pro / Carbon Facial (Advanced) | Advanced carbon peel — deeper pore cleansing, stronger results | ₹23,069 |
| Cocktail Peel | Multi-acid peel — acne, pigmentation, texture | ₹7,464 |
| Cocktail Peel Pro | Higher-strength multi-acid peel | ₹14,248 |
| Face-Cocktail Peel | Multi-acid peel for face — acne, marks, dullness | ₹7,464 |
| Face-Cocktail Peel Pro | Advanced facial cocktail peel | ₹14,248 |
| Face-Salic Peel | Salicylic acid peel — oily, acne-prone skin | ₹7,464 |
| Glycolic Peel | K-beauty glow peel — intense brightening | ₹7,464 |
| Medi Facial | Medical-grade clinical facial for specific skin conditions | ₹4,749 |
| Photo Facial (Acne Treatment) | IPL light therapy for acne bacteria and marks | ₹6,785 |
| Photo Facial Pro (Acne Treatment) | Advanced IPL for acne — face | ₹10,178 |
| Photo Facial Pro-Back (Acne Treatment) | IPL + cryo + glow infusion for back acne | ₹20,355 |
| Power Glow Facial | Results-driven brightening facial with glow actives | ₹4,749 |
| Spot Peel | Targeted supplementary peel for a specific spot | ₹2,714 |
| Back Full Carbon | Full-back carbon laser — pore cleansing, acne control | ₹27,140 |
| Back Half Carbon | Half-back carbon laser treatment | ₹20,355 |
| Butt Carbon | Carbon peel for buttocks — pores, acne, brightening | ₹32,568 |
| Under Arms Carbon | Chemical peel for underarms — brightening, smoothing | ₹20,355 |
| Face Meso Therapy | Microinjections of vitamins and actives for rejuvenation | ₹6,785 |
| Erase X Carbon (V Carbon) | Advanced V Carbon peel — superior brightening and pore refining | ₹20,355 |
| Yellow Peel (Butt) | Deep exfoliation for butt acne and pigmentation | ₹10,856 |
The largest treatment category — covering laser toning, depigmentation peels, photo facials, carbon peels, and glow infusions for every body area. Addressing tanning, dark spots, melasma, and uneven tone.
| Treatment | Area & What It Does | Price (₹) |
|---|---|---|
| Back Nomelan Peel | Depigmentation peel — back hyperpigmentation | ₹33,925 |
| Full Arms Nomelan Peel | Depigmentation peel — both full arms | ₹20,355 |
| Nomelan Peel (Inner Thigh) | Depigmentation — inner thigh darkening | ₹10,856 |
| Nomelan Peel - Elbow | Depigmentation peel for dark elbows | ₹10,000 |
| Nomelan Peel - Knee | Depigmentation peel for dark knees | ₹10,000 |
| Nomelan Peel - UnderArms | Depigmentation — dark underarm pigmentation | ₹10,000 |
| Nomelan Peel Medium - Inner Thigh | Medium-area inner thigh depigmentation | ₹5,072 |
| Nomelan Peel Small - Inner Thigh | Small-area inner thigh depigmentation | ₹2,536 |
| D-Pigmentpeel | High-strength depigmentation — melasma, dark spots | ₹47,495 |
| Red Carpet Peel | Refreshing brightening glow peel | ₹16,284 |
| Gwang Peel | Korean glow peel — glass-skin luminosity | ₹9,200 |
| Liplite Peel | Targeted peel for dark lip pigmentation | ₹10,856 |
| Lip Laser Toning | Laser toning — progressive lip lightening | ₹13,570 |
| Lip Peel | Gentle peel for lip pigmentation | ₹6,785 |
| Lip Glow Infusion | Brightening and hydrating infusion for lips | ₹9,200 |
| Face Laser Toning | Full-face progressive brightening, melasma, tanning | ₹33,925 |
| Arms Laser Toning | Full-arm toning — pigmentation, sun damage | ₹33,925 |
| Full Arms Laser Toning | Laser toning — shoulders to wrists | ₹20,355 |
| Full Back Laser Toning | Entire back — pigmentation, acne marks | ₹33,925 |
| Full Body Laser Toning | Head-to-toe brightening and even tone | ₹54,280 |
| Full Front Laser Toning | Chest and abdomen — pigmentation and tone | ₹33,925 |
| Butt Laser Toning | Buttocks — pigmentation and uneven tone | ₹33,925 |
| Butt Peel | Chemical peel for buttocks — pigmentation, texture | ₹13,570 |
| Bikini Line Laser Toning | Bikini area — pigmentation, even tone | ₹20,355 |
| Bikini Peel | Gentle peel — sensitive bikini area brightening | ₹13,570 |
| Elbow Laser Toning | Dark elbow pigmentation reduction | ₹20,355 |
| Knee Line Laser Toning | Knee area — dark pigmentation | ₹20,355 |
| Laser Toning Palm | Hands and palms — pigmentation and tone | ₹20,355 |
| Laser Toning - Inner Thigh | Inner thigh dark pigmentation, friction marks | ₹33,925 |
| Legs Laser Toning | Full legs — pigmentation, ingrown marks | ₹33,925 |
| Neck Line Laser Toning | Neck — pigmentation and tone improvement | ₹33,925 |
| Half Back Laser Toning | Upper or lower back — targeted toning | ₹20,355 |
| Eye Laser Toning | Periorbital pigmentation, dark circles | ₹20,355 |
| Spot Laser Toning | Targeted spot — localised pigmentation | ₹20,355 |
| Under Arms Laser Toning | Dark underarm pigmentation | ₹20,355 |
| Under Arms Peel | Underarm brightening peel | ₹9,200 |
| Under Eye Peel | Under-eye brightening and exfoliation | ₹5,428 |
| V Bianco | Premium skin brightening and whitening protocol | ₹20,355 |
| Forlle'd Carboxy Therapy | CO2 gel oxygenation — brightness, dark circles | ₹20,355 |
| Elbow Peel | Chemical peel — dark rough elbow skin | ₹13,570 |
| Neck Peel | Peel for neck wrinkles, pigmentation, crepiness | ₹13,570 |
| Neck Carbon | MDA for neck — crepiness, texture, brightening | ₹16,284 |
| Yellow Peel Butt | Deep exfoliation — butt pigmentation and texture | ₹20,355 |
| Yellow Peel Feet | Deep foot exfoliation — rough calloused skin | ₹10,856 |
| Yellow Peel Under Arms | Deep exfoliation — dark underarm lightening | ₹20,355 |
| Yellow Peel Back | Back exfoliation — acne, pigmentation, texture | ₹29,500 |
| Mango Bright Peel | Mango-infused brightening peel — glow, even tone | ₹10,856 |
| Photo Facial Elbow | IPL — dark elbow brightening | ₹10,177 |
| Photo Facial Arm | IPL for arms — pigmentation, sun damage | ₹20,355 |
| Photo Ice Glow Infusion | IPL + cryo + glow serum — comprehensive brightening | ₹37,318 |
| Photo Ice Facial | IPL + glow infusion — brightening and hydration | ₹16,962 |
| MDA + BioRePeel - Inner Thigh | MDA + TCA peel combo — inner thigh brightening | ₹20,355 |
| Face Peel (TCA 15%) | Medium-strength TCA — scars, pigmentation, wrinkles | ₹9,440 |
| Carbon Light (Skin Lightening) | Carbon laser — melanin reduction, brightening | ₹16,284 |
Mechanical exfoliation and polishing treatments for face and body. MDA removes dead skin layers for smoother, brighter skin — available for virtually every body area. Excellent standalone or as preparation for deeper treatments.
| Treatment | Area & What It Does | Price (₹) |
|---|---|---|
| Face-MDA | Facial microdermabrasion — dead cell removal | ₹4,750 |
| Neck MDA | Neck MDA — crepiness, texture, brightening | ₹6,785 |
| Back MDA | Back MDA — pores, acne scars, texture | ₹10,178 |
| Body-MDA | Full-body MDA — texture, dead cell removal | ₹20,355 |
| Bikini-MDA (Big) | Larger bikini area — texture, ingrown hairs | ₹20,355 |
| Bikini-MDA (Small) | Small bikini zone — texture, pigmentation | ₹13,570 |
| Butt-MDA (Big) | Larger buttocks MDA — texture, smoothing | ₹20,355 |
| Butt-MDA (Small) | Smaller buttock area MDA | ₹13,570 |
| Elbow-MDA (Big) | Larger elbow MDA — dark, rough skin | ₹20,355 |
| Elbow-MDA (Small) | Smaller elbow MDA — targeted | ₹13,570 |
| Knee-MDA (Big) | Larger knee MDA — dark, rough skin | ₹20,355 |
| Knee-MDA (Small) | Smaller knee MDA — targeted | ₹13,570 |
| Under-arms-MDA (Big) | Larger underarm MDA — dead skin, pigmentation | ₹20,355 |
| Under-arms-MDA (Small) | Smaller underarm MDA — targeted | ₹13,570 |
| Full Arms (MDA + Peel) | Full arm skin renewal — MDA then peel | ₹20,355 |
| Full Back (MDA + Peel) | Full back renewal — MDA then peel | ₹20,355 |
| Full Body (MDA + Peel) | Head-to-toe exfoliation and renewal | ₹33,925 |
| Arms Polishing (MDA) | Arm polishing — keratosis pilaris, roughness | ₹20,355 |
| Back Polishing | Back polish — exfoliation + hydration | ₹20,355 |
| Full Body Polishing | Complete body polish — neck to toe | ₹33,925 |
| Front Polishing | Front torso polish — chest and stomach | ₹20,355 |
| Legs Polishing | Full leg polishing — texture, hydration | ₹20,355 |
| Spot MDA | Targeted small-area MDA — precision exfoliation | ₹6,785 |
| MDA + BioRePeel - Breast | Breast area MDA + peel — stretch marks, texture | ₹14,160 |
| Dermaplaning | Blade exfoliation — dead cells, fine hair, instant smooth | ₹10,856 |
BioRePeel is a bi-phasic TCA peel that delivers professional chemical exfoliation with zero visible peeling and no downtime. Available for face, neck, body, arms, legs, and spot treatments — suitable for all skin types.
| Treatment | Area & What It Does | Price (₹) |
|---|---|---|
| BioRePeel Face | Face — fine lines, acne, pigmentation, dullness | ₹14,160 |
| BioRePeel Neck | Neck — lines, crepiness, pigmentation | ₹12,600 |
| BioRePeel Abdomen | Abdomen — stretch marks, pigmentation, texture | ₹18,900 |
| BioRePeel Arms | Both arms — texture, sun damage, cell renewal | ₹20,355 |
| BioRePeel Bikini | Bikini area — dark spots, smoothness | ₹17,700 |
| BioRePeel Body | Full body — overall skin renewal and brightening | ₹32,863 |
| BioRePeel Butt | Buttocks — acne, pigmentation, texture | ₹20,356 |
| BioRePeel Back | Back — acne scars, pigmentation, texture | ₹20,355 |
| BioRePeel Elbow | Elbows — dark rough skin brightening | ₹12,600 |
| BioRePeel Half Arms | Upper or lower arm — targeted renewal | ₹15,750 |
| BioRePeel Half Leg | Upper or lower leg skin renewal | ₹15,750 |
| BioRePeel Leg | Full legs — pigmentation, dryness, texture | ₹23,100 |
| BioRePeel Spot | Targeted spot — dark patch, scar, blemish | ₹5,900 |
| BioRePeel Under Eye | Under-eye — dark circles, fine lines, crepiness | ₹9,440 |
| BioRePeel UnderArms | Underarms — dark pigmentation, post-shaving marks | ₹16,000 |
| BioRePeel Front | Front torso — chest and stomach renewal | ₹20,355 |
CO2 fractional laser treatments represent the gold standard for skin resurfacing — available for face and every body area. Also includes 4D Laser anti-aging treatment, body peels, and tattoo removal.
| Treatment | Area & What It Does | Price (₹) |
|---|---|---|
| Co2-Face | Face — gold standard resurfacing, scars, wrinkles | ₹33,925 |
| Co2-Back | Back — acne scars, pigmentation, texture | ₹40,710 |
| Co2-Buttocks | Buttocks — scars, stretch marks, texture | ₹47,495 |
| Co2-Thighs | Thighs — stretch marks, cellulite texture | ₹40,710 |
| Co2-Abdomen (MNRF) | Abdomen — stretch marks with RF combination | ₹40,710 |
| CO2 Fraction-Breast | Breast — stretch marks, texture tightening | ₹10,500 |
| CO2-Chin | Chin — fine lines, tightening, skin quality | ₹13,570 |
| CO2-Hand Patch (Smaller) | Hands — age spots, sun damage, crepey skin | ₹20,355 |
| Co2 - Knee | Knees — crepey skin, laxity, texture | ₹29,500 |
| 4D Laser | Multi-dimensional — smoothing, tightening, volumising | ₹33,925 |
| Face-4D-lift | Face — non-surgical lift, tighten, volumise | ₹33,925 |
| Body-Peel | Body chemical peel — pigmentation, texture | ₹27,140 |
| Full Arms Peel | Full arm peel — sun damage, keratosis, pigmentation | ₹20,355 |
| Full Back Peel | Full back peel — acne, scarring, pigmentation | ₹20,355 |
| Full Front Peel | Front torso peel — brightening | ₹20,355 |
| Full Legs Peel | Full leg peel — pigmentation, texture | ₹20,355 |
| Half Arms Peel | Upper or lower arm peel | ₹14,160 |
| Half Back Peel | Upper or lower back peel | ₹13,570 |
| Half Legs Peel | Upper or lower leg peel | ₹10,856 |
| Neck-Dermapen4 | Neck microneedling — fine lines, crepiness, tightening | ₹20,355 |
| Tattoo Removal QLARA (Small) | Small tattoo — progressive ink removal | ₹15,000 |
| Tattoo Removal QLARA (Medium) | Medium tattoo — progressive ink removal | ₹20,000 |
| Tattoo Removal QLARA (Big) | Large tattoo — progressive ink removal | ₹25,000 |
Collagen induction treatments ranging from basic Dermaroller to advanced Dermapen4, MNRF, DermaFrac, and PRP therapies. Available for face, body areas, and around the eyes. Includes exosome and salmon DNA advanced regenerative options.
| Treatment | Area & What It Does | Price (₹) |
|---|---|---|
| Face-Dermapen | Facial microneedling — collagen, scars, texture | ₹10,856 |
| Face-Dermapen4 | Advanced Dermapen4 face — precision microneedling | ₹24,426 |
| Face-Dermaroller | Manual roller microneedling — collagen induction | ₹9,499 |
| Face-MNRF | Microneedle RF — deep collagen, scars, tightening | ₹33,925 |
| Face-Collagen Induction DermaFrac | DermaFrac — microneedling + serum infusion | ₹20,355 |
| Face-Glow Infusion Pro / DermaFrac Pro | Advanced microneedling + glow serum infusion | ₹27,140 |
| Abdomen-Dermapen4 | Abdomen — stretch marks, laxity, texture | ₹33,925 |
| Arm Patch Dermapen4 | Targeted arm patch — scars, pigmentation | ₹24,426 |
| Arm Patch PRP | PRP for arm patch — healing, texture | ₹20,355 |
| Buttocks-Dermapen | Buttocks microneedling — scars, texture | ₹20,355 |
| Butt-Dermapen4 | Advanced buttocks microneedling — stretch marks | ₹25,000 |
| Thighs-Dermapen4 | Thighs — stretch marks, cellulite texture | ₹33,925 |
| Thighs-MNRF | Thighs RF microneedling — tightening, stretch marks | ₹40,710 |
| Dermapen 4 Eyes | Under-eye — fine lines, dark circles, crepey skin | ₹24,426 |
| Face PRP | Vampire Facial — natural collagen, glow, scars | ₹20,355 |
| Face PRP (Blue Tip) | Higher-purity PRP for enhanced results | ₹6,785 |
| Buttocks PRP | PRP for buttocks — texture, stretch marks | ₹20,355 |
| Lip PRP | PRP for lips — natural plumping and rejuvenation | ₹13,570 |
| PRP-Under Eye | PRP under-eye — dark circles, hollows, collagen | ₹11,800 |
| PRP Breast | PRP for breast — texture, stretch marks | ₹20,355 |
| PRF | Platelet-Rich Fibrin — next-gen growth factor therapy | ₹29,500 |
| Salmon DNA Face | PDRN face — cellular repair, texture, glow | ₹33,925 |
| Salmon DNA Eyes | PDRN under-eye regeneration and glow | ₹24,426 |
| Salmon Glow Facial | PDRN glow facial — regeneration + radiance | ₹13,570 |
| PDRN Luxe Glow | Injectable PDRN — deep regeneration, lasting glow | ₹43,700 |
| Rejuran 2ml | Premium polynucleotide skin healer injectable | ₹1,05,000 |
| NCTF Face Skin Booster | 59-ingredient injectable — hydration, firmness | ₹26,250 |
| NCTF Pro | Advanced NCTF — superior skin quality improvement | ₹53,100 |
| Exosome Face | Exosome — cellular collagen signals, regeneration | ₹30,000 |
| Excobio Face | Stem cell exosome — deep facial regeneration | ₹81,420 |
| Exosomes | Exosome therapy — healing, rejuvenation, repair | ₹35,000 |
| ExoGlow | Exosome glow — regeneration + luminosity | ₹41,300 |
RF microneedling treatments covering every body area — face, neck, chin, abdomen, arms, buttocks, thighs, legs, calves, knees, and shoulders. Also includes Secret Duo dual-mode RF, Morphiya advanced protocol, and Sculptra.
| Treatment | Area & What It Does | Price (₹) |
|---|---|---|
| Morpheus 8 Face | Face — RF microneedling, scars, laxity, wrinkles | ₹33,925 |
| Morpheus Abdomen | Abdomen — laxity, stretch marks, skin tightening | ₹47,495 |
| Morpheus Arms | Arms — skin laxity, texture, tightening | ₹40,710 |
| Morpheus Buttocks | Buttocks — laxity, stretch marks, cellulite | ₹33,925 |
| Morpheus Calf | Calves — stretch marks, skin tightening | ₹20,355 |
| Morpheus Chin | Chin / submental — tightening, jawline sculpting | ₹20,355 |
| Morpheus Knee | Knees — crepey skin tightening | ₹20,355 |
| Morpheus Legs | Legs — laxity, stretch marks, texture | ₹47,495 |
| Morpheus Neck | Neck — bands, crepiness, contour | ₹26,667 |
| Morpheus Thighs | Thighs — laxity, cellulite, stretch marks | ₹47,495 |
| Morpheus Shoulder | Shoulders — texture, scars, tightening | ₹29,500 |
| Morpheus-Breast | Breast — stretch marks, skin quality, tightening | ₹20,355 |
| Morpheus-Eye | Periorbital — fine lines, crepey under-eye, laxity | ₹33,296 |
| Morphiya Face | Advanced facial rejuvenation protocol | ₹81,420 |
| Morphiya Scalp | Scalp health and follicle stimulation protocol | ₹81,420 |
| Secret Duo Face | Dual-mode RF — comprehensive facial remodelling | Consult specialist |
| Secret Duo Abdomen | Dual-mode RF — abdominal skin tightening | Consult specialist |
| Secret Duo Erbium Face | RF + Erbium laser — most comprehensive renovation | Consult specialist |
| Secret Duo Full Leg | Full leg dual-mode RF — tightening, texture | Consult specialist |
| Secret Duo Full Body | Full body dual-mode RF — comprehensive treatment | Consult specialist |
| Secret Duo MNRF Face | Dual MNRF face — advanced collagen remodelling | Consult specialist |
| Exilis Elite-Thigh | Thighs — RF + ultrasound fat and skin tightening | ₹23,333 |
| P3 Service | Comprehensive skin and wellness protocol package | ₹61,065 |
| Sculptra Face | Biostimulatory collagen filler — natural volumisation | ₹90,000 |
The HydraFacial family (Signature, Deluxe, Platinum) plus glow infusion treatments, Oxygeneo, Barbie Pink Facial, and hydration-focused treatments. Includes eye, lip, arms, back, and full-body HydraFacial options.
| Treatment | What It Does | Price (₹) |
|---|---|---|
| Hydra Facial Signature | Cleanse + extract + infuse — all skin types | ₹11,667 |
| Hydra Facial Deluxe | Signature + booster serum + LED therapy | ₹16,284 |
| Hydra Facial Platinum | Premium + lymphatic drainage + multiple boosters | ₹20,355 |
| Full Body Hydra Facial | Head-to-toe HydraFacial body treatment | ₹35,704 |
| Hydra Facial - Arms | HydraFacial for arms | ₹20,355 |
| Hydra Facial - Back | HydraFacial for back — acne, congestion | ₹20,355 |
| Hydra Facial - Abdomen | HydraFacial for abdomen | ₹20,000 |
| Eye Perk | Targeted eye treatment — hydration, brightening | ₹7,957 |
| Lips Perk | Targeted lip treatment — hydration, plumping | ₹8,142 |
| OxyGeneo Facial | Exfoliation + oxygenation + infusion — cellular rejuvenation | ₹10,856 |
| Glow Infusion | Brightening and hydrating serum infusion | ₹20,355 |
| Glow Infusion Pro | Advanced glow infusion — stronger actives | ₹27,140 |
| Glow Infusion / DermaFrac | Microneedling + glow serum infusion | ₹20,355 |
| Glow Infusion Pro / DermaFrac Pro | Advanced microneedling + glow infusion | ₹27,140 |
| JLO HydraFacial | Premium glow HydraFacial — signature radiance protocol | ₹27,140 |
| Barbie Pink Facial | Pink-themed brightening and glow facial | ₹30,532 |
| Face Hydration | Hyaluronic acid facial — dehydrated, dry skin | ₹4,750 |
| Ice Glow Facial | Cryo + glow — pore tightening and radiance | ₹30,532 |
| Luxe Keravive | Scalp rejuvenation — cleansing, exfoliation, peptide infusion | ₹20,000 |
| Photo Facial (Hydration) | IPL for arms — pigmentation and tone | ₹6,785 |
| Photo Facial Pro (Hydration) | IPL + cryo — pigmentation and soothing | ₹10,178 |
| Hydration Aquagold | Personalised micro-infusion cocktail | ₹40,000 |
| Cinderella Facial | Instant pre-event glass-skin glow | ₹18,320 |
World-class luxury facials including Biologique Recherche, Dolce Vita, Valmont, GG-Glow, LED therapy, and Isaac Luxe signature treatments.
| Treatment | What It Does | Price (₹) |
|---|---|---|
| O2Toderm | Topical treatment — texture, tone, pigmentation, rejuvenation | ₹20,355 |
| 360 Degree Facial | Comprehensive facial — all-angle cleansing and renewal | ₹10,856 |
| Biologique Recherche Double Booster | Pharmaceutical-grade precision luxury facial | ₹23,333 |
| BR Remodeling Facial | BR sculpting and lifting facial | ₹33,925 |
| Brighton Facial | Signature brightening facial | ₹40,711 |
| Cinderella Facial | Instant glass-skin pre-event glow | ₹18,320 |
| Cio-Bella Facial | Luxurious radiance and rejuvenation facial | ₹21,034 |
| Derma LED | LED light therapy — acne, collagen, inflammation | ₹9,440 |
| Dolce Vita Facial | Italian luxury — deep nourishment and radiance | ₹64,458 |
| Dolphin Facial | Soothing hydrating facial for sensitive skin | ₹20,355 |
| Emily Facial | Customised healthy glow signature facial | ₹44,783 |
| Fire N Ice | Dual-phase warming and cooling facial | ₹20,355 |
| Fresh Facial | Light cleansing and revitalising maintenance facial | ₹37,318 |
| GG-Glow by Dr Geetika | Signature doctor-performed glass-skin glow | ₹33,925 |
| K10 | Advanced skin renewal protocol | ₹74,635 |
| LED Light Mask | Multi-wavelength LED — acne, collagen, healing | ₹6,785 |
| Love Light Facial | LED + premium brightening — lit-from-within radiance | ₹70,352 |
| Maison Eve Lom | Iconic Eve Lom luxury protocol | ₹20,355 |
| Obagi Facial | Medical-grade Obagi system — texture, pigmentation | ₹20,355 |
| Oasis Facial | Deeply hydrating facial for dehydrated skin | ₹9,499 |
| Senorita Facial | Luxury signature booster-enhanced facial | ₹67,851 |
| Signature Facial | Customised Isaac Luxe multi-step facial | ₹4,750 |
| Single Booster Facial | Targeted facial + single booster serum | ₹16,667 |
| Skin Booster | Injectable HA — deep hydration, plumping, radiance | ₹40,710 |
| Skinviv (1ml) Skin Booster | Juvéderm microdroplet HA — hydration and glow | ₹41,300 |
| Snow White Facial | Maximum brightening — porcelain luminosity | ₹37,318 |
| Valmont Facial | Swiss luxury DNA complex anti-aging facial | ₹20,355 |
| Milia Removal (Small Patch) | Gentle extraction of milia / white cysts | ₹2,714 |
Dedicated treatments for lip concerns — lightening, hydration, PRP rejuvenation, DermaFrac, glow infusion, and filler options for the lips specifically.
| Treatment | What It Does | Price (₹) |
|---|---|---|
| Lip Correction | Glow and brightening infusion for lips | ₹33,925 |
| Lip DermaFrac | Deep lip hydration treatment | ₹9,499 |
| Lip Neutralising | Neutralising pigments — colour correction for dark lips | ₹20,355 |
| Lip Hydration | Concentrated hydrating actives — dry chapped lips | ₹1,357 |
| Lip Glow Infusion | Brightening + hydrating lip infusion | ₹9,200 |
| Lip Laser Toning | Progressive laser lip lightening | ₹13,570 |
| Lip Peel | Gentle peel — lip pigmentation lightening | ₹6,785 |
| Lip PRP | Natural growth factor lip plumping and rejuvenation | ₹13,570 |
| Skinfill Lip Plump | HA lip filler — immediate natural volume | ₹26,250 |
| Liplite Peel | Targeted chemical peel for lip lightening | ₹10,856 |
Specialty body treatments including intimate area treatments, eye light therapy, derma LED, and facial mesotherapy.
| Treatment | What It Does | Price (₹) |
|---|---|---|
| Vaginal Rejuvenation | Surgical vaginal tightening — laxity, function | ₹40,710 |
| V Bianco | Non-surgical intimate brightening and firming | ₹20,355 |
| Eye Light Treatment | Light therapy — dark circles, puffiness, fatigue | ₹10,856 |
| Eye Laser Toning | Laser — periorbital pigmentation, dark circles | ₹20,355 |
| Dermaplaning | Blade exfoliation — dead cells, fine hair, smooth skin | ₹10,856 |
| Face Meso Therapy | Vitamin microinjections — rejuvenation, tightening | ₹6,785 |
| Forlle'd Carboxy Therapy | CO2 gel oxygenation — elasticity, brightness | ₹20,355 |
| Neck Carbon | MDA for neck — crepiness, texture, brightening | ₹16,284 |
Isaac
LUXE
Laser Hair Removal & Body Division
LHR Treatments
Sales Training Manual
AI-Powered Script Engine & First Call Mastery
For: Sales Executives & Lead Management Team
This LHR Treatments Sales Training Manual covers all 152 Laser Hair Removal treatments offered across Isaac Luxe's body and aesthetics division. It is designed exclusively for sales executives and lead management teams — providing a structured calling framework, full treatment directory, client concern mapping, and AI-guided scripts required to convert LHR enquiries into confirmed clinic consultations.
The core problem this manual addresses: without a structured framework, sales calls jump from greetings to pricing without building rapport, understanding the client's actual hair concern, or creating trust — the three pillars that convert an enquiry into a clinic visit and confirmed treatment.
Isaac Luxe offers LHR using four advanced laser platforms. You must understand each so you can position them confidently on every call.
Gentle YAG is Isaac Luxe's Nd:YAG laser platform — the gold standard for safe, effective LHR across all skin tones. Each area below is a separate bookable treatment. Memorise the most commonly enquired areas: full face, underarms, bikini, full legs, and full arms.
| Treatment | Code | Price (₹) | Tax |
|---|---|---|---|
| Areola | S120 | ₹4,071 | 5% incl. |
| Beard-Shaping | S121 | ₹4,749.50 | 5% incl. |
| Between Eyebrows | S122 | ₹1,357 | 5% incl. |
| Bikini | S124 | ₹6,785 | 5% incl. |
| Bikini-Lines | S123 | ₹5,428 | 5% incl. |
| Butt-Line | S125 | ₹4,071 | 5% incl. |
| Chin | S126 | ₹4,749.50 | 5% incl. |
| Ear-lobes | S127 | ₹4,071 | 5% incl. |
| Eyebrow Shaping | S128 | ₹3,392.50 | 5% incl. |
| Forehead | S129 | ₹2,714 | 5% incl. |
| Full Body Single Session | S130 | ₹33,925 | 5% incl. |
| Full Arms | S131 | ₹12,213 | 5% incl. |
| Full Back | S132 | ₹13,570 | 5% incl. |
| Full Face | S133 | ₹8,820.50 | 5% incl. |
| Full Front | S134 | ₹13,570 | 5% incl. |
| Full Legs | S135 | ₹14,927 | 5% incl. |
| Half Arms | S136 | ₹6,785 | 5% incl. |
| Half Back | S137 | ₹8,142 | 5% incl. |
| Half Front | S138 | ₹8,142 | 5% incl. |
| Half Legs | S139 | ₹8,142 | 5% incl. |
| Linea (Lower face zone) | S365 | ₹6,785 | 5% incl. |
| Lower Face | S140 | ₹6,785 | 5% incl. |
| Lower Lip | S141 | ₹2,442.60 | 5% incl. |
| Midriff | S142 | ₹5,428 | 5% incl. |
| Neck | S143 | ₹2,714 | 5% incl. |
| Patch Test | S493 | ₹0 | — |
| Side-buns | S144 | ₹4,749.50 | 5% incl. |
| Underarms | S145 | ₹4,749.50 | 5% incl. |
| Upper Lip | — | ₹4,749.50 | 5% incl. |
Soprano Platinum is Isaac Luxe's virtually painless triple-wavelength LHR platform with integrated ICE cooling. Ideal for pain-sensitive clients, large body area treatments, and as a key differentiator when a client has had uncomfortable experiences elsewhere.
| Treatment | Code | Price (₹) | Tax |
|---|---|---|---|
| Areola | S148 | ₹4,071 | 5% incl. |
| Beard-Shaping | S149 | ₹4,749.50 | 5% incl. |
| Between Eyebrows | S150 | ₹1,357 | 5% incl. |
| Bikini | S152 | ₹6,785 | 5% incl. |
| Bikini-Lines | S151 | ₹5,428 | 5% incl. |
| Butt-Line | S153 | ₹4,071 | 5% incl. |
| Chin | S154 | ₹4,749.50 | 5% incl. |
| Ear-lobes | S155 | ₹4,071 | 5% incl. |
| Eyebrow Shaping | S156 | ₹3,392.50 | 5% incl. |
| Forehead | S157 | ₹2,714 | 5% incl. |
| Full Arms | S158 | ₹12,213 | 5% incl. |
| Full Back | S159 | ₹13,570 | 5% incl. |
| Full Face | S160 | ₹8,820.50 | 5% incl. |
| Full Front | S161 | ₹13,570 | 5% incl. |
| Full Legs | S162 | ₹14,927 | 5% incl. |
| Half Arms | S163 | ₹6,785 | 5% incl. |
| Half Back | S164 | ₹8,142 | 5% incl. |
| Half Front | S165 | ₹8,142 | 5% incl. |
| Half Legs | S166 | ₹8,142 | 5% incl. |
| Ice Full Body Single Session | S167 | ₹33,925 | 5% incl. |
| Linea | S366 | ₹6,785 | 5% incl. |
| Lower Face | S168 | ₹6,785 | 5% incl. |
| Lower Lip | S169 | ₹2,442.60 | 5% incl. |
| Midriff | S170 | ₹5,428 | 5% incl. |
| Neck | S171 | ₹2,714 | 5% incl. |
| Patch Test | S494 | ₹0 | — |
| Shoulder | S794 | ₹9,975 | 5% incl. |
| Side-buns | S172 | ₹4,749.50 | 5% incl. |
| Toe | S438 | ₹4,749.50 | 5% incl. |
| Underarms | S173 | ₹4,749.50 | 5% incl. |
| Upper Lip | S174 | ₹2,714 | 5% incl. |
Soprano Titanium is Isaac Luxe's high-speed diode laser platform. It delivers faster session times with powerful thermal energy for deep follicle targeting — the preferred choice for clients with large treatment areas or time constraints. Also available as the Soprano Titanium Special Edition — a premium-tier upgrade.
| Treatment | Code | Price (₹) | Tax |
|---|---|---|---|
| Areola | S175 | ₹5,428 | 5% incl. |
| Beard-Shaping | S176 | ₹6,785 | 5% incl. |
| Between Eyebrows | S177 | ₹2,035.50 | 5% incl. |
| Bikini | S179 | ₹10,856 | 5% incl. |
| Bikini-Lines | S178 | ₹6,106.50 | 5% incl. |
| Butt-Line | S180 | ₹5,428 | 5% incl. |
| Chin | S181 | ₹6,785 | 5% incl. |
| Ear-lobes | S182 | ₹5,428 | 5% incl. |
| Eyebrow Shaping | S183 | ₹4,749.50 | 5% incl. |
| Forehead | S184 | ₹4,071 | 5% incl. |
| Full Body Single Session | S185 | ₹47,495 | 5% incl. |
| Full Arms | S186 | ₹16,284 | 5% incl. |
| Full Back | S187 | ₹20,355 | 5% incl. |
| Full Face | S188 | ₹13,570 | 5% incl. |
| Full Front | S189 | ₹20,355 | 5% incl. |
| Full Legs | S190 | ₹20,355 | 5% incl. |
| Half Arms | S191 | ₹10,856 | 5% incl. |
| Half Back | S192 | ₹13,570 | 5% incl. |
| Half Front | S193 | ₹13,570 | 5% incl. |
| Half Legs | S194 | ₹13,570 | 5% incl. |
| Linea | S364 | ₹10,856 | 5% incl. |
| Lower Face | S195 | ₹10,856 | 5% incl. |
| Lower Lip | S196 | ₹2,714 | 5% incl. |
| Midriff | S197 | ₹7,463.50 | 5% incl. |
| Neck | S198 | ₹4,071 | 5% incl. |
| Patch Test | S492 | ₹0 | — |
| Side-buns | S199 | ₹6,106.50 | 5% incl. |
| Underarms | S200 | ₹6,785 | 5% incl. |
| Upper Arms | S201 | ₹6,106.50 | 5% incl. |
The Soprano Titanium Special Edition is the premium tier of Isaac Luxe's LHR range — enhanced protocols, elevated results, and the highest investment. Position this with clients who want the absolute best, have coarser hair, or have had unsatisfactory results elsewhere.
| Treatment | Code | Price (₹) | Tax |
|---|---|---|---|
| Areola | S498 | ₹5,970.80 | 5% incl. |
| Beard-Shaping | S499 | ₹7,463.50 | 5% incl. |
| Between Eyebrows | S500 | ₹2,239.05 | 5% incl. |
| Bikini | S502 | ₹11,941.60 | 5% incl. |
| Bikini-Lines | S503 | ₹6,717.15 | 5% incl. |
| Butt-Line | S504 | ₹5,970.80 | 5% incl. |
| Chin | S505 | ₹7,463.50 | 5% incl. |
| Ear-lobes | S506 | ₹5,970.80 | 5% incl. |
| Eyebrow Shaping | S507 | ₹5,224.45 | 5% incl. |
| Forehead | S508 | ₹4,478.10 | 5% incl. |
| Full Body Single Session | S509 | ₹52,244 | 5% incl. |
| Full Arms | S510 | ₹17,912.40 | 5% incl. |
| Full Back | S511 | ₹22,390.50 | 5% incl. |
| Full Face | S512 | ₹14,927 | 5% incl. |
| Full Front | S517 | ₹22,390.50 | 5% incl. |
| Full Legs | S518 | ₹22,390.50 | 5% incl. |
| Half Arms | S519 | ₹11,941.60 | 5% incl. |
| Half Back | S520 | ₹14,927 | 5% incl. |
| Half Front | S521 | ₹14,927 | 5% incl. |
| Half Legs | S522 | ₹14,927 | 5% incl. |
| Linea | S523 | ₹11,941.60 | 5% incl. |
| Lower Face | S524 | ₹11,941.60 | 5% incl. |
| Lower Lip | S525 | ₹2,985.40 | 5% incl. |
| Midriff | S526 | ₹8,209.85 | 5% incl. |
| Neck | S527 | ₹4,478.10 | 5% incl. |
| Patch Test | S528 | ₹0 | 5% incl. |
| Side-buns | S529 | ₹6,717.15 | 5% incl. |
| Underarms | S530 | ₹7,463.50 | 5% incl. |
| Upper Arms | S531 | ₹6,717.15 | 5% incl. |
| Upper Lip | S532 | ₹4,478.10 | 5% incl. |
Triton is Isaac Luxe's most versatile multi-wavelength laser platform — customisable across all skin tones and hair types. Also covered in this section: Tattoo Removal and the Body Scrub treatment available alongside LHR services.
| Treatment | Code | Price (₹) | Tax |
|---|---|---|---|
| Areola | S533 | ₹5,428 | 5% incl. |
| Beard-Shaping | S534 | ₹6,785 | 5% incl. |
| Between Eyebrows | S535 | ₹2,035.50 | 5% incl. |
| Bikini | S536 | ₹6,106.50 | 5% incl. |
| Bikini-Lines | S537 | ₹10,856 | 5% incl. |
| Butt-Line | S538 | ₹5,428 | 5% incl. |
| Chin | S539 | ₹6,785 | 5% incl. |
| Ear-lobes | S540 | ₹5,428 | 5% incl. |
| Eyebrow Shaping | S541 | ₹4,749.50 | 5% incl. |
| Forehead | S542 | ₹4,071 | 5% incl. |
| Full Body Single Session | S543 | ₹47,495 | 5% incl. |
| Full Arms | S544 | ₹16,284 | 5% incl. |
| Full Back | S545 | ₹20,355 | 5% incl. |
| Full Face | S546 | ₹13,570 | 5% incl. |
| Full Front | S547 | ₹20,355 | 5% incl. |
| Full Legs | S548 | ₹20,355 | 5% incl. |
| Half Arms | S549 | ₹10,856 | 5% incl. |
| Half Back | S550 | ₹13,570 | 5% incl. |
| Half Front | S551 | ₹13,570 | 5% incl. |
| Half Legs | S552 | ₹13,570 | 5% incl. |
| Lower Face | S553 | ₹10,856 | 5% incl. |
| Lower Lip | S554 | ₹2,714 | 5% incl. |
| Midriff | S555 | ₹7,463 | 5% incl. |
| Neck | S556 | ₹4,071 | 5% incl. |
| Patch Test | S557 | ₹0 | — |
| Side-buns | S558 | ₹6,106 | 5% incl. |
| Underarms | S559 | ₹6,785 | 5% incl. |
| Upper Arms | S560 | ₹6,106 | 5% incl. |
| Treatment | Code | Price (₹) | Tax |
|---|---|---|---|
| Body Scrub | S422 | ₹6,106.50 | 5% incl. |
| Full Body Q Switch | S435 | ₹47,495 | 5% incl. |
| Tattoo Removal — Small (QLARA) | S780 | ₹15,000 | 5% incl. |
| Tattoo Removal — Medium | S379 | ₹13,570 | 5% incl. |
| Tattoo Removal — Big | S380 | ₹20,355 | 5% incl. |
Clients rarely call and say "I want a Soprano Titanium full body session." They call because they have a concern — a feeling, an insecurity, a problem with their current hair removal method. This section maps those concerns to the right treatment and the right language.
| Client Says / Concern | Their Real Problem | Recommended Treatment | Script Direction |
|---|---|---|---|
| "I wax every month and it's painful"I've been waxing for years | Pain, recurring cost, and the cycle never ending | Any LHR platform (Soprano Platinum for pain-sensitive clients) | "Laser puts an end to the cycle entirely. After your recommended sessions, you simply stop thinking about hair removal." |
| "I'm getting dark patches from shaving"Underarm / bikini pigmentation | Shaving-induced pigmentation and skin damage | Gentle YAG or Soprano Platinum Underarms / Bikini | "When you shave repeatedly, it causes microscopic trauma to the skin and that creates pigmentation over time. Laser not only removes the hair — as the hair reduces, the skin starts to brighten too." |
| "I have thick/coarse hair"Hair grows back fast and thick | Standard methods don't last. Needs high-energy treatment. | Soprano Titanium or Triton (higher energy platforms) | "For coarser hair you need a higher-energy platform to reach the follicle deeply. Our doctors assess this in the consultation and select the right technology for your hair type." |
| "I tried laser before — it didn't work"Laser didn't give expected results | Either wrong technology, too few sessions, or incorrect settings | Triton (customisable) or Soprano Titanium Special Edition | "There's a big difference in technologies. A lot of clinics use older single-wavelength machines. Our platforms are multi-wavelength — the doctor calibrates specifically to your skin and hair. We'd want to understand what was done before and give you a proper assessment." |
| "Is it safe for Indian / dark skin?"Concern about skin tone suitability | Fear of burns or pigmentation from laser | Gentle YAG (gold standard for dark skin) or Soprano Platinum | "The Gentle YAG uses a wavelength specifically designed for Indian skin — it bypasses the melanin in the skin entirely and only targets the hair root. It's the gold standard for dark skin and has been used safely for decades." |
| "How many sessions will I need?"Unsure about commitment | Wants realistic expectations before committing | Any platform — focus on converting to consultation | "It really depends on the area and your hair type — that's what the consultation is for. On average most clients see 80–90% permanent reduction after their recommended sessions. Our specialist will tell you exactly what to expect at the assessment." |
| "Is it painful?"Fear of pain | Anxiety from previous waxing or laser experiences | Soprano Platinum (ICE cooling — virtually painless) | "Soprano Platinum is genuinely virtually painless — it has an ICE cooling tip that keeps the skin comfortable the entire time. Most clients are surprised by how comfortable it is compared to waxing. It's a very different experience." |
| "How much does it cost?"(Asked early in the call) | Price anxiety — hasn't yet understood value | Redirect to consultation — do not quote price yet | "Pricing depends on the area and the technology that's right for your skin — our specialist confirms that at the assessment. What I can tell you is that when you compare it to the cost of waxing over years, laser is genuinely cost-effective. Let me get you booked in first." |
Every LHR enquiry that enters the system should be tracked through this pipeline. Each stage has a specific objective and a set of actions. An enquiry that gets stuck at any stage is a missed booking — and a missed booking is a missed client relationship.
| Stage | Objective | Actions Required | Qualification Criteria |
|---|---|---|---|
| 1. New Enquiry | Acknowledge and qualify within 30 minutes | Call or message within 30 min. Confirm area of interest, current hair removal method, and skin tone. | Client has expressed interest in LHR for at least one body area |
| 2. Engaged | Understand the concern and match to technology | Ask the five discovery questions. Identify area, pain concern, previous laser history, and timeline. | Client has described concern and engaged in conversation |
| 3. Consultation Booked | Secure a confirmed clinic appointment | Book a slot. Send confirmation. Confirm prep instructions (no waxing 2 weeks before). Follow up 24 hrs before. | Date and time confirmed, client has agreed to attend |
| 4. Consultation Attended | Doctor assessment completed, treatment plan created | Post-consultation: follow up within 2 hours. Address any questions from the doctor's assessment. | Client attended, has a treatment recommendation in hand |
| 5. Treatment Booked | First session confirmed and payment processed | Book first session. Process payment or package agreement. Send preparation and aftercare information. | Booking confirmed, payment in place |
| 6. In Treatment | Retain client through full session course | Follow up after each session. Re-book next session before they leave. Address any concerns promptly. | Client is attending sessions regularly per their plan |
This is the framework for the first outbound call on a new LHR enquiry. It is a framework — not a script to read. Internalise the steps and the objectives. Adapt the language naturally to the conversation. The goal of every first call is a booked consultation.
Introduce yourself naturally. Reference their enquiry specifically so they know you're calling with purpose — not a cold sales call.
This is the most important step. Ask open questions. Listen. The concern they share tells you exactly which technology, which area, and which "What to Say" script applies.
Now you have their concern — reflect it back and position the relevant technology. Use the "What to Say" scripts from Section 2 as your guide. Do not rush to the full treatment list. Keep this focused on what they told you.
Only discuss pricing after you have established rapport, understood the concern, and positioned the solution. If the client asks price early, acknowledge and redirect — promise they'll have complete pricing clarity at the consultation.
Every call closes with a consultation booking attempt. Offer a choice of two times — never an open question. Summarise the next step clearly.
The questions below come up on almost every LHR call. Memorise the responses in your own words — understand the thinking behind each answer, not just the script. A confident, knowledgeable answer converts. A hesitant one loses the client.
Q: "How many sessions do I need?"
Hair grows in cycles, and laser only works on hair in the active growth phase — which is why multiple sessions are needed. Most clients achieve 80–90% permanent reduction in 6–8 sessions for most body areas. Facial areas may need slightly more. At the consultation, the specialist gives a personalised recommendation based on their hair type and area. Never quote a specific number on the first call — always direct to the consultation for this.
Q: "Will it hurt?"
This depends on the platform. Gentle YAG and Soprano Platinum are both known for minimal discomfort. Soprano Platinum with the ICE cooling tip is genuinely virtually painless — most clients describe it as a warm sensation. It is significantly more comfortable than waxing. For pain-sensitive clients, Soprano Platinum is the recommendation you lead with.
Q: "Is it safe for my skin tone?" (Indian skin / dark skin concern)
Gentle YAG is the gold standard for darker skin tones and has been used safely on Indian skin for decades. The 1064nm wavelength bypasses melanin in the skin and only targets the hair follicle — meaning there's no risk of burns or pigmentation when done correctly. Isaac Luxe's doctors assess skin tone at the consultation and select the appropriate settings and platform. Reassure confidently — this is one of the clinic's core strengths.
Q: "Can I do it during my menstrual cycle?"
Bikini and lower body treatments are generally recommended outside of the menstrual period as sensitivity can be higher. Face, arms, legs, and back can be treated at any time. The specialist discusses timing at the consultation. Do not go into clinical detail on the first call — simply acknowledge the concern and confirm it will be addressed at the assessment.
Q: "What's the difference between your machines? Which is better?"
Each platform has specific strengths. Gentle YAG is the safest for Indian and dark skin tones. Soprano Platinum is the most comfortable — virtually painless with ICE cooling. Soprano Titanium is the fastest and most powerful for large areas. Triton is the most customisable — combining wavelengths for complex hair types. The doctor selects the right platform for each client at the consultation. "Better" depends entirely on the client's skin, hair, and concern — that's exactly why we do the assessment first.
Q: "Why is laser better than waxing / threading?"
Waxing and threading are temporary — they remove the hair above or at the root but the follicle remains intact and regrows. Laser damages the follicle itself, progressively reducing and permanently stopping growth over the course of sessions. Laser also stops the pigmentation cycle caused by repeated shaving or waxing. Over a 3–5 year horizon, the cost of laser is typically equivalent to or less than the cumulative cost of regular waxing — and the client gains their time back too.
Q: "I've had laser before and it didn't work."
This is more common than clients expect — and usually comes down to the wrong technology, too few sessions, or incorrect energy settings for their hair and skin type. Isaac Luxe uses multiple advanced platforms with doctor-led assessment. Triton and Soprano Titanium Special Edition are particularly effective for clients with previous failed laser history. Invite them in specifically for a re-assessment — frame it as a fresh approach with better technology and a proper treatment plan.
Q: "What should I do before the session?"
Key preparation points: shave the area 24–48 hours before the session (do not wax or thread — the root must be intact for the laser to target). Avoid sun exposure for 2 weeks before and after. No retinoids or acids on the area for 48 hours before. Arrive with clean, product-free skin. The team confirms all preparation instructions after booking.
Use this concern-to-treatment mapping on every discovery call. Before recommending anything, understand what the client is experiencing. These 22 concern scenarios cover the full range of skin clients Isaac Luxe receives.
| Client Concern / Statement | Recommended Treatment(s) | Why It Works |
|---|---|---|
| "I keep getting breakouts / active acne" | Carbon Light / Carbon Pro Facial, Black Peel, Cocktail Peel, Photo Facial (IPL-Acne), Face-Salic Peel | Light-based and acid peel treatments destroy acne bacteria, regulate oil, and clear congested pores — addressing acne at the root cause. |
| "I have acne marks / post-acne dark spots on face" | Co2-Face, Face-Dermapen4, Face-Mnrf, Face-Cocktail Peel Pro, Face PRP, BioRePeel Face, Spot Laser Toning | CO2 laser, microneedling, and peels accelerate cell turnover and stimulate collagen to fade marks and even skin tone progressively. |
| "I have back acne / body breakouts" | Photo Facial Pro–Back, Back Full Carbon, Back Half Carbon, Co2-Back, Full Back (MDA+Peel) | IPL and carbon peels target bacteria across large body areas; CO2 and combination MDA+Peel treatments clear congestion and resurface acne-marked skin. |
| "My skin is oily with large visible pores" | Carbon Light Facial, Black Peel, Erase X Carbon, Face-Salic Peel, Glycolic Peel, Face Laser Toning | Carbon peels and salicylic acid penetrate and purify pores; laser toning tightens pore walls for a refined, matte complexion. |
| "I have dark spots / melasma / uneven skin tone" | D-Pigmentpeel, Face Laser Toning, Nomelan Peel, Red Carpet Peel, BioRePeel Face, Gwang Peel, Photo+Glow Infusion | Professional depigmentation peels and laser toning address multiple pigment pathways simultaneously — the most effective approach for stubborn discolouration. |
| "I have tanning / sun damage on face or body" | Arms Laser Toning, Full Body Laser Toning, Full Back Laser Toning, Full Arms Nomelan Peel, Back Nomelan Peel, Photo Facial Arm, BioRePeel Body | Area-targeted laser toning and body peels safely break down tan and sun damage pigment for progressive, lasting brightening. |
| "I have dark underarms / elbows / knees / inner thighs" | Nomelan Peel-UnderArms / Elbow / Knee, Under Arms Laser Toning, Elbow Laser Toning, Knee Line Laser Toning, MDA+BioRePeel-Inner Thigh, Yellow Peel Under Arms | Area-specific depigmentation peels and laser toning address friction-related and hormonal darkening on body areas precisely. |
| "My skin looks dull — no glow or radiance" | Hydra Facial Signature/Deluxe/Platinum, GG-Glow, Oxygeneo Facial, Cinderella Facial, Glow Infusion, ExoGlow, Brighton Facial | Multi-step hydration and glow treatments deliver brightening actives deep into skin — clients walk out visibly radiant after the first session. |
| "I want a quick glow before an event" | Cinderella Facial, GG-Glow, Hydra Facial Signature, Barbie Pink Facial, Ice Glow Facial, Snow White Facial, Cryo Facial | Express glow treatments deliver instant radiance — visible immediately. Perfect for pre-event preparation within 24–48 hours. |
| "My skin is dehydrated / dry / rough texture" | Hydra Facial Platinum, Face Hydration, Glow Infusion, Hydration Aquagold, Oxygeneo Facial, Glow Infusion Pro, JLO Hydrafacial | Hydration facials and glow infusion treatments replenish moisture at multiple depths — from surface hydration to deep dermal infusion. |
| "I have acne scars / pitted skin on my face" | Co2-Face, Face-Dermapen4, Face-Mnrf, Morpheus 8 Face, Secret Duo Face, Face PRP, Secret Duo MNRF Face | CO2 laser and RF microneedling are the gold standard for resurfacing acne scars — each session rebuilds collagen and progressively fills pitted scars. |
| "I have stretch marks on abdomen / thighs / body" | Co2-Abdomen (Mnrf), Co2-Thighs, Morpheus Abdomen, Morpheus Thighs, Thighs-Dermapen4, Thighs-Mnrf, Abdomen-Dermapen4 | Fractional CO2 and RF microneedling remodel stretch mark tissue from the inside out — significant improvement across multiple sessions. |
| "My face is sagging / losing firmness" | Morpheus 8 Face, Secret Duo Face, Face-4D-lift, 4D Laser, Sculptra Face, Exilis Elite-Thigh, Face-Mnrf | Deep RF microneedling and multi-dimensional laser rebuild structural collagen and tighten facial tissue non-surgically. |
| "I have wrinkles / fine lines on face" | Morpheus 8 Face, Face-Mnrf, Co2-Face, Face-Dermapen4, Face-4D-lift, Morpheus-Eye, Dermapen 4 Eyes | Fractional CO2, RF microneedling, and advanced microneedling stimulate deep collagen to structurally reduce fine lines and wrinkles. |
| "I have dark circles / under-eye concerns" | PRP-Under Eye, Dermapen 4 Eyes, Morpheus-Eye, Salmon DNA Eyes, BioRePeel Under Eye, Eye Laser Toning, Eye Light Treatment, Eye Perk | Targeted under-eye treatments improve circulation, boost collagen, and deliver brightening actives to this delicate area. |
| "I want lip lightening / pink lips" | Lip Laser Toning, Lip Peel, Liplite Peel, Lip Glow Infusion, Gwang Peel | Laser-based lip lightening and gentle peels specifically formulated for lip skin address dark pigmentation and restore a naturally pink appearance. |
| "I want fuller / hydrated lips" | Lip PRP, Lip Dermafrac, Lip Hydration, Skinfill-Lip Plump, Lips Perk | PRP and DermaFrac naturally plump and hydrate lip tissue; lip filler provides immediate, sculpted volume enhancement. |
| "My neck / décolletage looks aged / crepey" | Neck-Dermapen4, Neck MDA, Neck Carbon, Neck Peel, Neck Line Laser Toning, BioRePeel Neck, Morpheus Neck | Targeted neck treatments stimulate collagen, improve crepiness, and restore hydration to this often-neglected area. |
| "I want smoother body skin overall" | Full Body Polishing, Full Body (MDA+Peel), Full Body Hydra Facial, Full Body Laser Toning, BioRePeel Body, Body-Peel | Comprehensive body treatments covering exfoliation, brightening, and skin renewal from head to toe for an overall skin transformation. |
| "I have skin laxity / loose skin on body areas" | Morpheus Abdomen, Morpheus Thighs, Morpheus Buttocks, Morpheus Arms, Morpheus Legs, Exilis Elite-Thigh | RF microneedling on targeted body areas tightens loose skin by stimulating deep collagen remodelling — effective on any area. |
| "I want a luxurious / premium skin experience" | Biologique Recherche Double Booster / BR Remodeling, Dolce Vita Facial, Love Light Facial, Emily Facial, Senorita Facial, Maison Eve Lom, Valmont Facial | World-class luxury facials using pharmaceutical-strength products for clients seeking the absolute pinnacle of skin science and pampering. |
| "I'm interested in cutting-edge / next-gen treatments" | Excobio Face, ExoGlow, Exosome-Face, PDRN Luxe Glow, Salmon DNA Face, Morphiya Face, Secret Duo Erbium Face, NCTF Pro | Exosome, PDRN, and advanced RF combination treatments represent the frontier of skin regeneration science — for clients who want the best available. |
Every skin treatment sales conversation begins before the phone rings. Understanding how a lead becomes an opportunity — and what data is available before you dial — is the foundation of every effective call. Follow this 11-step pipeline on every lead.
Campaign Launch
Meta, Google, Instagram, events and referrals generate awareness through skin and aesthetics creatives targeting acne, pigmentation, anti-aging, glow, and skin quality concerns.
Lead Form Submission
Interested client submits form: name, phone, city/location, and their specific skin concern or treatment interest.
Lead in Amoga CRM
The submission instantly creates a lead record in Amoga with all form data and the ad source / campaign name.
CRM Team Validation
CRM Team calls to confirm: location, treatment interest, lead quality, timeline and sentiment. Adds detailed remarks and captures emotional signals.
Lead to Opportunity
Qualified lead is converted to an opportunity and mapped to the nearest clinic location.
AI Engine Processing
AI scores the opportunity (Lead Score %), generates a free-text justification and assigns a sentiment label (e.g. Engaged, Hesitant).
Assigned to Sales Exec
Sales Executive receives the opportunity in their queue with all AI data, concern details and CRM Team remarks visible.
Remarks Pasting
As soon as an opportunity is assigned to the Sales Executive, they must paste the CRM remarks into the SMV remarks field so that lead intelligence is displayed correctly and the full context is available during the sales interaction.
First Call by SE
SE uses AI analysis + script framework to conduct a structured, personalised first callback.
Doctor Consultation
If a client expresses intent to purchase a service, a formal consultation must be booked with the relevant doctor. This ensures the client receives professional medical guidance before committing to any treatment plan.
Outcome: Won or Lost
Opportunity is marked Won (client books free consultation) or Lost.
Isaac Luxe's AI engine processes every skin treatment opportunity and produces three key outputs: Lead Score, Justification, and Sentiment. Never dial without reading all three — they give you a significant advantage before saying a word.
| Score Range | What It Signals & How to Approach |
|---|---|
| Above 70% (HIGH) | Very high conversion probability. Client is engaged and ready. Focus on confirming the appointment. Don't over-educate — move to CTA quickly. |
| 40%–70% (MEDIUM) | Moderate interest. Needs more trust-building. Focus on understanding the skin concern deeply and addressing objections proactively. |
| Below 40% (LOW) | Low engagement. Be educational and low-pressure. Warm them up and plant seeds for a follow-up call. |
The AI justification explains why the lead received its score. For skin clients it may contain:
| Sentiment Label | What It Means & How to Adapt |
|---|---|
| Engaged / Excited | Client is actively interested. Open with warmth, move quickly to value pitch. Don't over-explain — they're ready. |
| Neutral | Open but non-committal. Build rapport and curiosity. Use discovery questions to find their emotional driver. |
| Hesitant | Doubts or fears. Slow down. Build trust first. Acknowledge it's a considered decision. Use gentle, empathetic language. |
| Price-Sensitive | DO NOT open with pricing. Build value first — outcomes, quality, longevity. Introduce offers only after emotional commitment. |
| Curious / Exploring | Early-stage interest. Educational approach. Paint a vivid picture of skin transformation. Create desire, not urgency. |
Goal: Make the client feel expected, welcome, and comfortable. Never open with treatments or pricing.
For ENGAGED / EXCITED sentiment:
For HESITANT or NEUTRAL sentiment:
For PRICE-SENSITIVE sentiment:
Goal: Understand the real skin concern in the client's own words. The CRM concern is your starting point — deepen it and find the emotional driver.
Example — BioRePeel for pigmentation with zero downtime needed:
Example — Morpheus8 for acne scars:
"What's the price?" / "It sounds expensive"
"I'm worried about pain / needles / downtime"
"Let me think about it" / "I'll call back"
Use these FAQ responses when clients ask specific questions during a call. Prices are indicative starting prices. Always refer complex pricing to the specialist team for personalised packages and offers.
| Treatment | Starting Price (₹) | Note |
|---|---|---|
| Co2-Face | ₹33,925 | Gold standard resurfacing |
| Face Laser Toning | ₹33,925 | Pigmentation / brightening; per session |
| Full Body Laser Toning | ₹54,280 | Comprehensive body brightening |
| D-Pigmentpeel | ₹47,495 | Stubborn melasma / dark spots |
| Morpheus 8 Face | ₹33,925 | RF microneedling — face |
| Morpheus Abdomen / Thighs | ₹47,495 | Body RF microneedling |
| Secret Duo Erbium Face | Consult specialist | Advanced dual-mode RF + Erbium laser |
| Face-Dermapen4 | ₹24,426 | Advanced microneedling — face |
| Face-MNRF | ₹33,925 | Deep collagen remodelling |
| Face PRP | ₹20,355 | Natural collagen stimulation |
| Excobio Face | ₹81,420 | Premium cellular regeneration |
| ExoGlow | ₹41,300 | Exosome glow treatment |
| PDRN Luxe Glow | ₹43,700 | Salmon DNA skin regeneration |
| Sculptra Face | ₹90,000 | Biostimulatory collagen filler |
| Hydra Facial Signature | ₹11,667 | Per session; packages available |
| Hydra Facial Deluxe | ₹16,284 | With LED / booster |
| Hydra Facial Platinum | ₹20,355 | Premium with lymphatic drainage |
| Full Body Hydra Facial | ₹35,704 | Head-to-toe HydraFacial |
| GG-Glow by Dr Geetika | ₹33,925 | Signature glow — doctor performed |
| Cinderella Facial | ₹18,320 | Instant pre-event glow |
| Brighton Facial | ₹40,711 | Signature brightening facial |
| Biologique Recherche (Double Booster) | ₹23,333 | Luxury precision facial |
| Dolce Vita Facial | ₹64,458 | Premium Italian luxury facial |
| BioRePeel Face | ₹14,160 | No-downtime professional peel |
| BioRePeel Body | ₹32,863 | Full-body bi-phasic peel |
| Carbon Light Facial (Acne) | ₹16,284 | Anti-acne carbon laser facial |
| Carbon Pro Facial | ₹23,069 | Advanced carbon peel |
| Face-Cocktail Peel | ₹7,464 | Multi-acid facial peel |
| Black Peel | ₹10,856 | Charcoal detox peel |
| Gwang Peel | ₹9,200 | Korean glow peel |
| Hydration Aquagold | ₹40,000 | Personalised micro-infusion cocktail |
| NCTF Pro | ₹53,100 | 59-ingredient skin booster |
| Face-MDA | ₹4,750 | Facial MDA — entry-level |
| Tattoo Removal QLARA (Big) | ₹25,000 | Large tattoo removal per session |
Q: What is the difference between BioRePeel and a regular chemical peel?
Regular chemical peels cause visible skin peeling and require several days of downtime. BioRePeel is a bi-phasic TCA peel — it exfoliates deeply at a cellular level while the bi-phasic formula prevents the surface peeling associated with traditional peels. Clients get professional peel results with zero visible peeling and no downtime. Suitable for all skin types and all body areas.
Q: What is the difference between Dermapen4 and MNRF?
Dermapen4 uses precision microneedling alone — creating micro-channels for collagen stimulation and serum delivery. MNRF adds radiofrequency energy delivered simultaneously through the needles into the deep dermis — creating significantly more collagen remodelling and tightening than microneedling alone. MNRF is the advanced step-up for clients needing deeper scar treatment or more significant skin tightening.
Q: What is the difference between Laser Toning and CO2 Laser?
Laser Toning uses low-fluence, multi-pass laser energy for gentle, progressive brightening and pigmentation reduction — zero downtime, suitable for regular use. CO2 Laser is a gold-standard resurfacing treatment that removes damaged outer skin layers and stimulates deep collagen — more dramatic results for scars, wrinkles, and deep pigmentation, with a recovery period. Laser Toning is for maintenance and brightening; CO2 is for significant structural skin renovation.
Q: What is Morpheus8 and how does it differ from standard microneedling?
Morpheus8 combines fractional microneedling with radiofrequency energy delivered through the needles to the deep dermal layer. Standard microneedling uses mechanical needle action alone. Morpheus8's dual mechanism — micro-injury plus thermal stimulation — produces significantly more collagen remodelling, skin tightening, and treatment versatility. It's effective for face and all body areas.
| City | Isaac Luxe Locations |
|---|---|
| New Delhi | Vasant Vihar, Greater Kailash, Hauz Khas, Punjabi Bagh, South Extension, Khan Market |
| NCR | Gurgaon (DLF), Noida |
| Bangalore | Sadashiva Nagar, Bangalore (main) |
| Hyderabad | Hyderabad |
| Punjab | Mohali |
| Gujarat | Surat |
| Mumbai | Santacruz |
Use this rapid-reference table during calls. Memorise the one-line pitches — they spark curiosity without delivering a medical lecture.
| Treatment / Category | Client Concern It Solves | One-Line Pitch |
|---|---|---|
| Carbon Light / Carbon Pro | Active acne, oily skin, pores | Laser destroys acne bacteria inside every pore — clearer, matte skin with no downtime. |
| Black Peel / Cocktail Peel | Acne, congestion, post-acne marks | Acid peels dissolve congestion and fade marks — multiple concerns treated in one session. |
| Photo Facial (IPL-Acne) | Active acne, post-acne redness | Light energy destroys acne bacteria and fades marks simultaneously. |
| Face Laser Toning | Tanning, dull skin, pigmentation, brightening | Gentle progressive brightening — each session accumulates for consistently more radiant, even skin. |
| Full Body Laser Toning | Full-body tanning / pigmentation | Head-to-toe progressive brightening — every session brings the skin closer to an even, luminous tone. |
| D-Pigmentpeel / Nomelan Peel | Stubborn melasma, hormonal pigmentation | Professional-strength depigmentation — targets multiple pigment pathways simultaneously. |
| BioRePeel (Face / Body) | Pigmentation, acne marks, texture, any area | Professional TCA peel with zero visible peeling — effective on face and every body area. |
| Gwang / Red Carpet Peel | Glow, brightening, uneven tone | Korean glow peel that delivers glass-skin luminosity — instant radiance boost. |
| MDA / Polishing (all areas) | Rough texture, dull skin, body polishing | Professional skin buffing — removes dead layers to reveal smoother, brighter skin immediately. |
| Co2-Face | Deep acne scars, wrinkles, resurfacing | Gold standard globally — removes damaged layers and rebuilds collagen for dramatic, lasting results. |
| Co2 Laser (Body areas) | Stretch marks, scars, body skin texture | Fractional CO2 remodels stretch marks and scars from the inside out — significant improvement per session. |
| Face-Dermapen4 | Scars, pores, fine lines, texture | Advanced microneedling with 200x deeper serum delivery — real skin transformation, minimal downtime. |
| Face-MNRF | Deep scars, significant laxity, wrinkles | Microneedling + RF combined — double stimulation for the most significant collagen remodelling. |
| Face PRP / Blue Tip PRP | Natural skin rejuvenation, glow, scars | Your own growth factors applied to the face — completely natural collagen stimulation and skin repair. |
| Salmon DNA / PDRN Luxe Glow | Cellular regeneration, glow, anti-aging | Polynucleotide therapy stimulates cellular repair — intense regeneration and luminosity. |
| Excobio Face / ExoGlow | Advanced aging, poor skin quality, glow | Exosome cellular messengers signal deep skin regeneration — the frontier of skin science. |
| Morpheus 8 Face | Acne scars, laxity, wrinkles, skin tightening | Deep RF + microneedling combined — rebuilds collagen from the inside out for face and body. |
| Morpheus (Body Areas) | Body skin laxity, stretch marks, cellulite | RF microneedling tightens loose body skin — available for every area from chin to calves. |
| Secret Duo Face / Erbium | Advanced skin remodelling, laxity, scars | Dual-mode RF + optional Erbium laser — the most comprehensive non-surgical skin renovation. |
| Hydra Facial (Signature/Deluxe/Platinum) | Dehydration, dullness, congested pores | Cleanses, extracts, and infuses in one session — everyone leaves glowing, zero downtime. |
| Full Body Hydra Facial | Full-body hydration and glow | Head-to-toe HydraFacial — total body skin renewal in one luxurious session. |
| GG-Glow / Cinderella Facial | Instant glow, pre-event skin | Isaac Luxe's signature glass-skin treatment — lit-from-within radiance, visible immediately. |
| Brighton / Snow White Facial | Brightening, luminosity, dull skin | Signature brightening protocols that transform dull, tired skin into a glowing complexion. |
| Barbie Pink / Ice Glow Facial | Fun glow, hydration, firmness | Signature facials combining brightening and tightening for a youthful, radiant look. |
| Biologique Recherche | Complex skin, luxury precision science | The world's most scientifically precise luxury facial — pharmaceutical-strength protocols. |
| Dolce Vita / Love Light / Emily | Luxury experience, anti-aging, radiance | Premium luxury facials for clients seeking the pinnacle of skin pampering and results. |
| Lip Laser Toning / Lip Peel | Dark lips, pigmented lips | Gentle laser toning and peels specifically restore natural pink lip colour progressively. |
| Lip PRP / Lip DermaFrac | Lip rejuvenation, fine lip lines, hydration | Natural growth factors and collagen induction for plumper, more youthful-looking lips. |
| Skinfill Lip Plump | Fuller lips, lip definition | HA lip filler for immediate, natural-looking volume enhancement with expert precision. |
| V Bianco | Overall skin brightening, whitening | Premium skin brightening protocol for a luminous, dramatically more even-toned complexion. |
| Eye Light / Eye Laser Toning | Dark circles, periorbital pigmentation | Targeted light and laser therapy to brighten and revitalise the delicate eye area. |
| Derma LED / LED Light Mask | Acne, collagen, inflammation, anti-aging | Non-invasive light wavelengths treat acne bacteria, stimulate collagen, and calm inflammation — zero downtime. |
| Tattoo Removal (QLARA) | Unwanted tattoos — small / medium / large | Advanced laser progressively shatters tattoo ink — safe, effective, and gradual removal. |
| NCTF / Skin Booster / Aquagold | Dehydration, texture, pore size, glow | Micro-infusion of 59 active ingredients or personalised cocktails — deep skin perfection from within. |
ISAAC LUXE
Confidence. Care. Transformation.
This document is confidential and intended for internal training purposes only.
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