Isaac

LUXE

Anti-Aging & Aesthetic Excellence Division

Anti-Aging Treatments
Sales Training Manual

AI-Powered Script Engine & First Call Mastery

For: Sales Executives & Lead Management Team

50+
Treatments
9
Categories
v1.0
Version
2026
Year
Confidential — Internal Use Only
1
About This Manual

This Anti-Aging Treatments Sales Training Manual covers Isaac Luxe's complete anti-aging portfolio — from neuromodulators and fillers to bio-remodelling, energy-based lifting devices, thread lifts, exosome therapies, and advanced resurfacing. It equips sales executives with the structured calling framework, full treatment knowledge, client concern mapping, and AI-guided call scripts required to convert anti-aging inquiries into confirmed specialist consultations.

Anti-aging clients are often emotionally invested in how they look — they may feel self-conscious about visible aging, uncertain about their options, or anxious about procedures. This manual gives sales executives the knowledge and empathy framework to meet clients exactly where they are and guide them toward the right first step: a free specialist consultation.

2
Complete Anti-Aging Treatment Guide

This section covers all anti-aging treatments at Isaac Luxe with accurate descriptions, ideal client profiles, and ready-to-use 'What to Say' scripts. Memorise the 'What to Say' for each treatment — these are designed to create curiosity and confidence, not deliver a clinical lecture.

2.1 — Neuromodulators (Botox & Dysport)

Neuromodulators are the world's most popular cosmetic treatment — injectable proteins that temporarily relax specific facial muscles to smooth dynamic expression wrinkles. Fast, safe, and natural-looking when performed by an expert.

Botox
What it isBotulinum toxin injection that temporarily relaxes targeted facial muscles to smooth dynamic wrinkles — forehead lines, frown lines, crow's feet. Also used for jaw slimming (masseter), brow lifting, lip flip, neck bands, and hyperhidrosis. Results in 3–7 days, lasting 4–6 months.
EquipmentInjectable
Best forExpression wrinkles, forehead lines, frown lines, crow's feet, jaw slimming, brow lift, neck bands, excessive sweating.
"Botox is the world's most popular aesthetic treatment for a reason — it works, it's quick, and when done right by our expert doctors it looks completely natural. You just look rested and refreshed. Results last 4–6 months and there's zero downtime."
Dysport
What it isDysport (abobotulinumtoxinA) is an injectable neuromodulator similar to Botox that temporarily relaxes muscles to smooth dynamic wrinkles. It has a slightly wider spread pattern, making it particularly effective for the forehead and glabellar area. Results appear within 2–5 days.
EquipmentInjectable
Best forForehead lines, frown lines (glabella), crow's feet — especially effective for larger forehead areas.
"Dysport works the same way as Botox but it diffuses slightly more — which makes it ideal for the forehead where you want smooth, even relaxation across a wider area. Our doctors choose between Botox and Dysport based on your specific anatomy for the best possible result."
Meso Botox
What it isMicro-dose neuromodulator treatment where diluted Botox is injected in tiny amounts superficially into the skin — not deep into muscles. This technique improves skin texture, pore size, and fine surface lines without restricting facial movement. Ideal for the under-eye area, neck, and décolletage.
EquipmentInjectable
Best forFine surface lines, large pores, crepey skin texture, neck and décolletage rejuvenation, clients wanting subtle skin improvement without muscle relaxation.
"Meso Botox is different from regular Botox — we inject very small doses just under the skin surface, not into the muscles. It improves the skin's texture and tightens pores without freezing any movement. Clients love the natural, refreshed result on areas like the neck and around the eyes."

2.2 — Dermal Fillers

Injectable hyaluronic acid (HA) gels that restore lost volume, smooth deep folds, enhance facial contours, and improve skin hydration. Results are immediate and natural-looking — lasting 12–24 months depending on the product and area.

Juvederm Filler
What it isJuvéderm is the world's most trusted HA filler range. A smooth, cohesive gel that restores volume, fills nasolabial folds and marionette lines, enhances lips, and improves facial contours. Different formulations target different areas and depths. Results are immediate, natural-looking, and last 12–18 months.
EquipmentFiller
Best forNasolabial folds, marionette lines, lip enhancement, facial volume restoration, cheek augmentation.
"Juvéderm is the gold standard in fillers — it's a smooth hyaluronic acid gel that restores the volume your face has lost over time. The results are immediate, completely natural-looking, and last well over a year. It's one of the most satisfying treatments we do because clients walk in with concern and walk out looking refreshed."
Volbella Filler
What it isJuvéderm Volbella is an ultra-fine HA filler designed for lip enhancement and perioral lines. Its thin consistency allows precise, natural-looking lip volume and definition, and smooth correction of fine vertical lip lines without overcorrection.
EquipmentFiller
Best forNatural lip enhancement, lip definition, perioral lines, clients wanting subtle lip improvement.
"Volbella is our go-to for natural lip enhancement — it's a very fine formula that adds shape and subtle volume without the overfilled look. Clients say their lips just look naturally fuller and more defined. It's perfect for clients who want an improvement that no one can quite put their finger on."
Volift Filler
What it isJuvéderm Volift is a medium-density HA filler ideal for moderate facial folds, marionette lines, nasolabial folds, and overall facial contouring. It provides smooth, natural volume with good lifting capacity and lasts up to 18 months.
EquipmentFiller
Best forModerate facial folds, marionette lines, nasolabial folds, mid-face contouring.
"Volift is perfect for the lines that run from your nose to your mouth and around your chin — it fills them smoothly and naturally. Clients find that addressing these lines makes them look years younger and genuinely more rested. Results last up to 18 months."
Volite Filler
What it isJuvéderm Volite is a skin quality injectable — not a traditional volumising filler. Micro-injections of a thin, highly flexible HA formula improve skin smoothness, hydration, and elasticity from within. Particularly effective for fine lines and overall skin quality improvement rather than volume replacement.
EquipmentFiller
Best forSkin quality improvement, fine lines, dehydrated or crepey skin, clients wanting natural skin health rather than volume.
"Volite is different from a traditional filler — instead of adding volume, it hydrates and improves the quality of your skin from the inside. Micro-drops are placed just under the skin surface for smoother, more supple, hydrated-looking skin. Clients describe it as their skin looking like it's had a drink of water from within."
Voluma Filler
What it isJuvéderm Voluma is a robust, high-density HA filler designed for cheek augmentation and midface volume restoration. Its lifting capacity restores youthful cheek projection and facial structure lost through the natural aging process. Results are natural and long-lasting — up to 2 years.
EquipmentFiller
Best forCheek volume loss, flat midface, loss of facial structure and lift, overall facial anti-aging.
"Voluma is our cheek filler — it restores the volume in the cheeks that naturally reduces with age. When the cheeks are lifted and projected, everything below also looks more supported. Clients are often amazed at how much younger they look with just cheek restoration. Results last up to 2 years."
Restylane Defyne (1ml)
What it isRestylane Defyne is a flexible HA filler using XpresHAn Technology — it adapts to facial movement for natural-looking results. Designed for deep facial folds like nasolabial and marionette lines, and for chin augmentation. Maintains natural expression while correcting deep folds.
EquipmentFiller
Best forDeep nasolabial folds, marionette lines, chin augmentation, clients wanting flexible, movement-adaptive results.
"Restylane Defyne is specifically designed to move with your face — its unique formula flexes and bends naturally as you talk and express yourself. For deep lines around the mouth and nose, it gives a smooth, natural correction that still looks like you."
Restylane Kysse (1ml)
What it isRestylane Kysse is a lip-specific HA filler with XpresHAn Technology for natural-looking, movement-adaptive lip enhancement. It adds volume, definition, and colour enhancement to lips while maintaining the natural softness and movement that makes lips look believable.
EquipmentFiller
Best forLip volume, lip definition, colour enhancement, natural-looking lip augmentation.
"Kysse is specifically formulated for lips — it moves with every smile, kiss, and expression. The result is full, defined, soft lips that look and feel completely natural. Clients consistently say it's the most natural lip treatment they've ever had."
Restylane Lidocaine Classic (1ml)
What it isRestylane Classic with lidocaine is the original, versatile Restylane HA filler — now with built-in anaesthetic for a more comfortable treatment. Suitable for moderate wrinkles, lip enhancement, and facial contouring. Reliable, proven, and widely trusted for natural results.
EquipmentFiller
Best forModerate wrinkles, lip enhancement, general facial contouring, clients wanting a tried-and-tested filler option.
"Restylane Classic is one of the most trusted fillers in the world — it's been used for over 20 years globally. The built-in anaesthetic makes the treatment very comfortable. Smooth, natural, reliable results for wrinkles and lip enhancement."
Restylane Lyft (1ml)
What it isRestylane Lyft is a thicker, high-density HA filler designed for cheek augmentation and correction of age-related midface volume loss. It provides significant structural lift and facial definition, restoring youthful midface projection and cheek contour. Also used for hand rejuvenation.
EquipmentFiller
Best forCheek augmentation, midface volume loss, facial lifting, hand rejuvenation.
"Restylane Lyft is our cheek lift filler — a thicker formula that provides real structural lift in the midface. Restoring cheek volume is one of the most impactful anti-aging changes you can make because it lifts and supports everything below. The difference is immediate and dramatic, yet natural."
2
Bio-Remodelling, PRP & Energy Devices

2.3 — Bio-Remodelling & Skin Boosters

Injectable treatments that improve skin quality from within — hydrating, firming, and stimulating collagen — without adding visible volume. Ideal for clients with dehydrated, crepey, or aging skin quality.

Profhilo
What it isProfhilo is the world's first BDDE-free stabilised HA bio-remodelling injectable — containing the highest concentration of pure hyaluronic acid available (64mg/2ml). Injected at just 5 points per side using the BAP technique, it diffuses throughout the dermis to hydrate deeply, firm skin, and stimulate production of collagen types I, III, and IV plus elastin. Results build over 2 sessions 4 weeks apart.
EquipmentInjectable
Best forSkin laxity, dehydrated or crepey skin, loss of skin quality, neck and décolletage rejuvenation, clients wanting natural skin improvement without adding volume.
"Profhilo is unlike any other injectable — it's not a filler and it doesn't change your features. It spreads through your skin and deeply hydrates, firms, and stimulates your skin to produce its own collagen and elastin. The results look completely natural — your skin just looks and feels healthier, firmer, and more luminous. Two sessions, four weeks apart, and clients consistently say it's their favourite treatment."
Skin Booster – Skinviv
What it isSkinviv (SkinVive by Juvéderm) uses micro-droplet HA injections placed just beneath the skin surface to improve skin smoothness, hydration, and a healthy glow from within. Specifically designed to enhance cheek skin quality and overall facial radiance without volumising. Results last up to 6 months.
EquipmentFiller
Best forSkin texture, dehydration, dull complexion, uneven skin quality, clients wanting subtle skin improvement.
"SkinVive places tiny drops of hyaluronic acid right under your skin — it hydrates and smooths from within. You won't see dramatic changes in your features, but you'll notice your skin looking more luminous, smoother, and healthier. It's the treatment for when you want people to say 'you look great' without knowing why."
NCTF (Face Skin Booster)
What it isNCTF (New Cellular Treatment Factor) is an injectable skin booster containing a cocktail of 59 active ingredients — including hyaluronic acid, vitamins (C, B1, B2, B6, B12), minerals, amino acids, antioxidants, and co-enzymes. Delivered via multiple microinjections into the dermis to deeply nourish, hydrate, firm, and revitalise facial skin at a cellular level.
EquipmentFiller
Best forOverall skin quality improvement, dehydration, dull complexion, fine lines, loss of radiance — clients wanting comprehensive cellular skin nutrition.
"NCTF gives your skin a cocktail of 59 active nutrients — it's like a multivitamin delivered directly into your skin cells. The result is deeply nourished, hydrated, firmer, and more radiant skin. Clients describe it as their skin 'coming back to life'. It's one of the most comprehensive skin quality treatments we offer."
Aquagold Fine Touch
What it isAquagold uses a device with 20 micro-needles finer than human hair, plated in 24-karat gold, to micro-infuse a fully customised cocktail of Botox, hyaluronic acid fillers, vitamins, PRP, or skin boosters directly into the upper dermis. The gold needles stamp the bespoke formula precisely and painlessly into the skin for an airbrushed, pore-minimised, naturally glowing result.
EquipmentInjectable (Aquagold Device)
Best forSkin texture, enlarged pores, fine lines, dull skin, dehydration, pre-event skin perfection, clients wanting a bespoke skin cocktail.
"Aquagold is one of our most luxurious treatments — we customise a cocktail of Botox, micro-fillers, and vitamins specifically for your skin, then deliver it with needles finer than a human hair. The result is what we call 'airbrushed skin' — pores tightened, surface smoothed, and a natural glow. Clients say their skin has never looked better."
Ultra Luxe Drip
What it isAn enhanced ultra-premium PRP treatment with higher platelet concentration and advanced processing for superior growth factor delivery. Provides more potent regenerative and skin rejuvenation results than standard PRP. Ideal for clients seeking maximum natural skin restoration.
EquipmentDrip / IV Infusion
Best forAdvanced skin rejuvenation, collagen stimulation, clients wanting the most potent natural PRP treatment available.
"The Ultra Luxe treatment uses our most concentrated PRP formulation — the growth factor levels are significantly higher than standard PRP, which means more powerful skin regeneration and more noticeable results per session. For clients who want the absolute best in natural skin restoration, this is it."

2.4 — PRP, Peptides & Cellular Regeneration

Treatments using the client's own biology — platelet-rich plasma, growth factors, and peptide formulas — to stimulate natural skin renewal, collagen synthesis, and cellular repair.

Face PRP (Vampire Facial)
What it isPlatelet-Rich Plasma (PRP) facial using the client's own blood. A small sample is processed to extract concentrated platelets, which are then applied to or injected into the face to release powerful growth factors. Stimulates collagen, repairs damaged skin, improves texture, and restores youthful skin quality. Completely natural — no foreign substances. Also applied to targeted body areas including arms (for scars, pigmentation, texture irregularities) and buttocks (for stretch marks and skin quality restoration).
EquipmentPRP Machine
Best forSkin rejuvenation, fine lines, acne scars, dull or tired skin, overall facial collagen stimulation, natural anti-aging.
"PRP uses your own blood — it's completely natural, no chemicals or foreign substances. We extract the growth factors from your own platelets and put them exactly where your skin needs renewal. Clients consistently see their skin looking more youthful, brighter, and healthier. It's one of the most natural anti-aging treatments available."
Face PRP (Blue Tip)
What it isPRP facial using the Blue Tip enhanced kit for superior platelet separation and purity. Delivers higher-quality, more concentrated growth factors compared to standard PRP preparation, resulting in improved facial rejuvenation. Ideal as an upgrade for clients already familiar with PRP.
EquipmentPRP Machine
Best forClients seeking upgraded PRP with higher growth factor concentration, collagen stimulation, skin quality improvement.
"Blue Tip PRP uses an advanced kit that produces a purer, more concentrated growth factor solution — so you're getting more active growth factors delivered to your skin compared to standard PRP. For clients who want to maximise the benefit of their own biology, this is the upgraded option."
PRP Under Eye
What it isPRP (Platelet-Rich Plasma) treatment specifically for the under-eye area. The client's own concentrated growth factors are microinjected under the eyes to reduce dark circles, improve skin quality, stimulate collagen, and reduce fine lines in the delicate periorbital zone. A natural alternative to filler for hollow or dark under-eyes.
EquipmentPRP Machine
Best forDark circles, under-eye hollows, fine periorbital lines, crepey under-eye skin, clients wanting natural under-eye improvement.
"PRP under the eyes is one of the most effective natural treatments for dark circles and fine lines in that area. We're using your own growth factors to regenerate the delicate skin under your eyes — improving dark circles, tightening skin, and reducing fine lines gradually and naturally. Results build beautifully over 4–6 weeks."
Poly Peptide Eyes
What it isA targeted polypeptide treatment for the delicate periorbital (eye) area. Delivers concentrated peptide complexes — growth factor-like signalling molecules — to reduce fine lines, puffiness, and dark circles around the eyes. Stimulates collagen synthesis and improves skin firmness in the eye zone.
EquipmentInjectable
Best forFine lines around the eyes, crow's feet, puffiness, dark circles, clients wanting a peptide-based non-injectable option for eye rejuvenation.
"Polypeptides are like instructions to your skin cells — they signal them to produce more collagen and repair themselves. This treatment delivers those signals directly around the eye area. It's a fantastic non-injection option for clients who want to address fine lines and dark circles with their own skin's renewal mechanisms."
Lip PRP
What it isPRP (Platelet-Rich Plasma) treatment for the lips. The client's own growth factors are injected into the lip tissue to naturally plump, rejuvenate, and improve the colour and texture of the lips. A natural alternative to lip fillers for subtle enhancement and improved lip quality.
EquipmentPRP Machine
Best forNatural lip rejuvenation, lip texture improvement, subtle lip plumping, clients preferring natural alternatives to synthetic fillers.
"Lip PRP is for clients who want naturally better lips — using their own growth factors to improve the lip tissue. It gives a subtle natural plumpness, improved colour, and better texture. It's not going to give dramatic volume like a filler, but for clients who want their lips to look naturally healthier and more youthful, it's perfect."
Pink Treatment (Peptide Full Face)
What it isA polypeptide treatment for the full face. Peptide-rich formulas stimulate collagen production, firm skin, and target visible signs of aging for a more youthful-looking complexion. Used as a standalone or combined treatment to enhance facial results.
EquipmentLED Mask / Injectable
Best forCollagen stimulation, skin firming, early signs of aging, clients wanting peptide-based skin renewal across the full face.
"The Pink peptide treatment floods your facial skin with collagen-stimulating signals. Peptides are bioactive molecules that tell your skin to renew itself — combined with a facial, the results are significantly enhanced. Clients notice firmer, smoother, more glowing skin immediately."
2
Energy Devices, Thread Lifts & Resurfacing

2.5 — Energy-Based Lifting & Tightening

Non-invasive and minimally invasive energy devices that stimulate deep collagen remodelling, tighten skin, and lift facial and body tissue — without surgery or significant downtime.

4D Laser
What it isAn advanced multi-dimensional laser treatment working on four levels of the skin simultaneously — surface smoothing, deep collagen stimulation, volumising, and skin tightening. Delivers comprehensive facial rejuvenation in a single session by combining multiple laser wavelengths and energies for different depths.
EquipmentHelios 3 / Tri-Beam Laser
Best forOverall facial anti-aging, multiple concerns treated simultaneously, skin laxity, pigmentation, skin texture, and volume loss.
"4D Laser is genuinely comprehensive — it works on four levels of your skin in one session. Surface brightening, deep collagen rebuilding, skin tightening, and volumising all at once. Clients describe it as the treatment that resets their skin. It's ideal for anyone who wants significant overall anti-aging improvement without surgery."
4D-Lift
What it isA non-surgical facelift using 4D technology combining laser and radiofrequency to tighten skin, stimulate collagen production, and restore youthful volume without downtime. Works across multiple tissue depths for comprehensive facial rejuvenation and a lifted, refreshed appearance.
EquipmentHelios 3 / Tri-Beam Laser
Best forFacial sagging, skin laxity, early to moderate volume loss, overall anti-aging, clients wanting a non-surgical facelift effect.
"4D-Lift is our non-surgical facelift — it combines laser and RF energy to tighten, lift, and restore volume to the face in one treatment. Clients say they look like a rested, younger version of themselves. No surgery, no downtime, and results that continue improving as new collagen forms."
Ultherapy
What it isUltherapy is the only FDA-cleared, non-invasive treatment that uses focused ultrasound energy to reach and stimulate the SMAS layer — the same deep tissue layer targeted in surgical facelifts. Triggers a collagen regeneration process that progressively lifts and tightens skin over 2–3 months. A single treatment with results lasting 12–18 months.
EquipmentUlthera Device
Best forSignificant skin laxity, drooping brows, jowls, neck looseness, jawline definition, full-face lifting — clients not ready for surgery.
"Ultherapy is the only non-invasive treatment that reaches the same deep layer a surgeon would operate on — and it's FDA-cleared for lifting. The lift builds over 2–3 months as new collagen forms, and results last well over a year. No needles, no surgery, no downtime. Clients often tell us their friends asked if they'd had something done."
EmFace
What it isEmFace by BTL is a revolutionary needle-free facial treatment that simultaneously lifts skin and tones underlying facial muscles using synchronised RF energy and HIFES (High-Intensity Facial Electrical Stimulation). Contracts facial muscles thousands of times in 20 minutes — equivalent to an intense facial workout — while simultaneously tightening skin. 4-session protocol recommended. Also applied to the submental area (under-chin and jawline) for double chin and jawline definition, and to the periorbital area (under-eye) for fine lines and puffiness — all without needles.
EquipmentEmFace by BTL
Best forFacial sagging, loss of muscle tone, needle-averse clients wanting non-invasive lifting, preventive anti-aging, overall facial toning.
"EmFace is unique — it's the only treatment that works on your skin AND the muscles underneath at the same time, completely without needles. It tones your facial muscles while tightening your skin in every session. Think of it as a workout and an RF treatment combined in 20 minutes. The results are a genuinely lifted, toned facial appearance."
Forma (RF Tightening)
What it isForma by InMode is a non-invasive radiofrequency facial tightening treatment that delivers controlled RF energy to heat the deep dermis, stimulating collagen production for firmer, more contoured facial skin. The heated handpiece glides smoothly across the skin — often described as a warm, comfortable massage with powerful underlying effects. Zero downtime.
EquipmentMorpheus / InMode Forma
Best forMild to moderate skin laxity, fine lines, loss of firmness, preventive anti-aging, under-eye area, jawline and neck tightening.
"Forma literally feels like a warm massage — it's one of the most comfortable treatments we do, but at a deep level it's rebuilding your collagen. Zero downtime, zero discomfort, and results that build progressively over 3–4 sessions. Clients describe it as the treatment that keeps their skin consistently firm."
Exilis Elite
What it isExilis Elite combines focused radiofrequency with ultrasound energy to simultaneously reduce localised fat and tighten skin. Applied to both face and body — including lower face and jawline, neck, neck & décolletage combined, thighs, love handles, arms, and abdomen — it delivers non-invasive contouring and skin tightening tailored to each area.
EquipmentExilis Elite
Best forJowls and sagging jawline, double chin, neck crepiness and bands, décolletage wrinkles, arm and thigh skin laxity, love handle contouring — any area where fat reduction and skin tightening are both needed simultaneously.
"Exilis does two things at once — it reduces fat and tightens skin simultaneously using RF and ultrasound combined. We use it across the face and body: on the lower face and jawline for definition, the neck for crepiness and bands, the décolletage for sun damage and wrinkles, and body areas like thighs, love handles, and arms. Clients find the combination of fat reduction and tightening in one treatment uniquely effective."
2
Thread Lifts & Surgical-Grade Lifting

2.6 — Thread Lifts & Surgical-Grade Lifting

Minimally invasive thread-based treatments that physically lift sagging tissue and stimulate long-term collagen production — delivering facelift-like results without surgery.

Thread Lift — Aptos / Cog
What it isMinimally invasive thread lift using Aptos-brand absorbable threads. Cog threads have barbs that physically grip and lift sagging facial tissue immediately, while the thread dissolves over 12–18 months continuing to stimulate collagen. Provides immediate structural lift with progressive collagen improvement.
EquipmentManual (Threads)
Best forJowls, sagging cheeks, brow ptosis, midface descent, neck laxity — clients wanting real structural lifting without surgery.
"Thread lift gives you facelift results without surgery. We insert dissolvable threads under the skin that physically lift the tissue — results are visible immediately. As the threads dissolve over 12–18 months, they continue stimulating collagen. Clients who aren't ready for surgery but want real structural lifting consistently choose this treatment."
Thread Lift — Mono
What it isMono thread lift using smooth, absorbable PDO threads inserted under the skin at strategic points to stimulate collagen production. Unlike cog threads, mono threads provide gradual skin tightening and quality improvement rather than immediate mechanical lifting — ideal for skin quality, texture, and mild laxity.
EquipmentManual (PDO Threads)
Best forMild skin laxity, skin quality improvement, collagen stimulation, preventive anti-aging, areas requiring subtle tightening.
"Mono threads work differently from lifting threads — they're smooth and they're placed to trigger your skin's own collagen production. Over the following weeks and months, the skin firms and tightens from within. It's ideal for clients who want gradual, natural improvement or who are at an earlier stage of skin aging."
Wrinkle Lift
What it isA non-surgical wrinkle reduction and skin tightening treatment using targeted energy delivery. Applied to the face (smoothing expression lines and restoring contour), under-eye area (addressing periorbital crepiness and fine lines), and abdomen (tightening loose skin post-pregnancy or post-weight loss).
EquipmentWrinkle One Device
Best forForehead wrinkles, expression lines, and facial skin laxity (face); under-eye fine lines, crow's feet, and crepey periorbital skin (under-eye); loose abdominal skin post-pregnancy or post-weight loss (abdomen).
"The Wrinkle Lift combines skin tightening with wrinkle reduction — and it works on more than just the face. We apply it to the face for a refreshed, smoother look; to the under-eye area for fine lines and crepiness; and to the abdomen for the loose skin that remains after weight loss or pregnancy. Clients see genuinely firmer, more lifted results that look completely natural."
Tight Pro
What it isTight Pro is a specialised skin tightening treatment applied to body areas including the thighs, arms, back, and bra bulges. Uses advanced tightening technology to address skin laxity, crepiness, and loose skin on the inner and outer thighs — particularly common after weight loss or with natural aging.
EquipmentSculpt Pro
Best forSkin laxity and crepey skin on the thighs, arms, back, and bra bulge areas — especially effective post-weight loss.
"Tight Pro for the thighs targets the loose, crepey skin on the inner and outer thighs — an area that's notoriously difficult to address. The treatment firms and tightens the skin, improving the overall texture and quality. Clients with loose thigh skin from weight loss or aging see meaningful improvement."
2
Resurfacing, Microneedling & Peels

2.7 — Resurfacing, Microneedling & Peels

Treatments that resurface, renew, and rebuild the skin from within — addressing texture, scars, pigmentation, and collagen loss through controlled skin renewal protocols.

Dermapen 4 (Under Eye)
What it isDermapen 4 microneedling specifically calibrated for the delicate under-eye area. Uses ultra-fine needles at precise, controlled depths to stimulate collagen and elastin around the eyes, targeting fine lines, dark circles, and crepey skin in the periorbital zone. Custom serums are delivered simultaneously.
EquipmentExceed / Dermapen 4 / Millifrac Pen
Best forUnder-eye fine lines, crow's feet, crepey periorbital skin, dark circles from skin quality, collagen loss around the eyes.
"Dermapen4 for the under-eye area uses the finest needles at the most precise depth to stimulate collagen exactly where the eye area needs it most. It's one of the most targeted collagen-rebuilding treatments for fine lines and crepiness around the eyes — and the skin renewal continues for weeks after each session."
DermaFrac (Face)
What it isDermaFrac is a collagen induction therapy combining microneedling with simultaneous vacuum-assisted serum infusion. A vacuum tip pulls the skin slightly while fine needles create micro-channels, and active serums are infused deep into the skin at the same time. Highly effective for collagen stimulation and targeted serum delivery.
EquipmentDermaFrac Machine
Best forFine lines, dull skin, dehydration, uneven texture, collagen stimulation, overall facial rejuvenation.
"DermaFrac is a smart combination — the microneedling creates channels and the vacuum infuses serums deep into those channels simultaneously. It's more effective than microneedling or a serum infusion alone because you get collagen stimulation and deep active ingredient delivery at the same time. Results are visible and progressive."
Peel Treatments

Isaac Luxe offers a full range of professional chemical peels. The type of peel recommended is entirely personalised — it depends on the client's skin type, concern, sensitivity, and goals. Our specialist will assess each client to determine which peel is the right fit. We carry multiple peel formulations to address different skin needs.

Areas Peels Can Be Applied To

  • Face — full face brightening, pigmentation, fine lines, acne marks, texture
  • Under Eye — gentle targeted peel for periorbital dark circles and fine lines
  • Back — back congestion, texture, pigmentation, dullness
  • Arms — rough skin texture, keratosis pilaris, pigmentation patches
  • Legs — texture, folliculitis, uneven tone, dryness
  • Abdomen — stretch marks (surface), pigmentation, overall body skin renewal
  • Décolletage / Chest — sun damage, pigmentation, crepey skin on chest area

Cocktail Peel Pro

An advanced multi-acid peel combining glycolic, salicylic, lactic, and other exfoliating acids. More intensive than a standard peel — addressing pigmentation, fine lines, uneven tone, and skin texture in a single treatment.

Best for: Pigmentation, fine lines, uneven tone, dull complexion, mild acne marks.

D-Pigment Peel

A professional-strength depigmentation peel formulated to reduce stubborn dark spots, melasma, and hyperpigmentation. Combines potent exfoliating and depigmenting agents targeting multiple melanin production pathways simultaneously.

Best for: Stubborn melasma, hormonal pigmentation, persistent dark spots.

Under Eye Peel

A very gentle chemical peel specifically formulated for the delicate periorbital skin. Targets pigmentation-driven dark circles and mild fine lines using acids calibrated for the sensitive under-eye zone.

Best for: Under-eye pigmentation, fine periorbital lines, mild crepiness.

Back Polishing

A comprehensive exfoliation and hydration treatment for the back area. Deeply removes dead skin cells, clears congestion, and leaves back skin smooth and glowing. Ideal for back acne scarring and rough texture.

Best for: Dull back skin, back congestion, rough texture, back acne scarring.

IMPORTANT NOTE: We carry multiple types of peels — the right one for each client depends entirely on their skin type, concern, and sensitivity. Every client is assessed by a specialist before a peel protocol is recommended. Never pre-commit to a specific peel on a sales call — always direct to the specialist for assessment.
"We offer a full range of professional peels that can be applied to the face, under-eyes, back, arms, legs, abdomen, or chest — wherever the skin concern is. The specific peel we use is entirely personalised; our specialist assesses your skin first to choose the right formulation. Each session reveals progressively brighter, smoother, more even skin with minimal downtime."
Morpheus8 (Face)
What it isMorpheus8 combines fractional microneedling with radiofrequency energy delivered deep into the dermis. Simultaneously resurfaces the skin surface and remodels deep tissue through intense collagen stimulation. One of the most powerful non-surgical skin renovation treatments for the face.
EquipmentMorpheus / Tri-Ton
Best forAcne scars, facial skin laxity, wrinkles, uneven texture, clients wanting significant non-surgical facial skin renovation.
"Morpheus8 is our most advanced facial skin renovation treatment — needles go deep and simultaneously fire RF energy into the tissue. This double stimulation rebuilds collagen from the inside out and resurfaces the surface. Clients see remarkable improvement in scars, skin laxity, and overall skin quality. Results continue developing for months after each session."
Secret Duo (RF Microneedling)
What it isSecret Duo is a cutting-edge RF microneedling system combining two radiofrequency modes — fractional and bulk heating — for comprehensive skin remodelling at multiple tissue depths simultaneously. More thorough than single-mode RF microneedling, addressing both surface skin and deep collagen in one session.
EquipmentCO2 / Secret Duo Machine
Best forAdvanced skin laxity, significant collagen loss, acne scars, clients wanting the most comprehensive RF microneedling available.
"Secret Duo takes RF microneedling further by using two different RF modes in the same session — one rebuilds deep collagen, one addresses the surface. The combined effect is more comprehensive than any single-mode device. For clients who want the maximum non-surgical skin renovation treatment, Secret Duo delivers."
Q-Switch Laser
What it isQ-Switch laser delivers ultra-short, high-energy pulses that selectively shatter melanin deposits without damaging surrounding tissue. Progressively lightens dark spots, age spots, freckles, melasma, and post-inflammatory hyperpigmentation. Also used for tattoo removal and overall skin brightening.
EquipmentHelios 3 / Tri-Beam Laser
Best forAge spots, dark spots, freckles, melasma, sun damage, pigmentation, skin brightening, tattoo removal.
"Q-Switch is the gold standard for pigmentation removal — it fires ultra-fast pulses that shatter the dark pigment precisely without affecting the surrounding skin. Each session, the spots lighten progressively. Most clients see dramatic results within 4–6 sessions. For age spots, sun damage, and pigmentation, this is one of our most effective tools."
2
Exosome Therapies & Specialist Injectables

2.8 — Exosome & Cellular Regeneration Treatments

The frontier of anti-aging science — treatments using stem cell-derived exosomes, PDRN polynucleotides, and cellular regenerative technology for deep skin repair and rejuvenation at a cellular level.

Excobio Face
What it isExcobio facial treatment uses exosome-based technology derived from stem cell science. Delivers concentrated growth factors and cellular signalling molecules directly to facial skin for deep regeneration, structural repair, and profound rejuvenation at the cellular level. One of the most advanced regenerative facial treatments available.
EquipmentInjectable
Best forAdvanced skin aging, poor skin quality, clients wanting the most cutting-edge regenerative treatment, skin damage or loss of cellular function.
"Excobio is at the absolute frontier of skin science. Exosomes are the body's cellular messengers — we're delivering highly concentrated stem cell-derived exosomes to your facial skin, signalling your cells to repair, regenerate, and produce fresh collagen and elastin. The results go deeper than any traditional treatment. For clients who want the very best that science currently offers."
Exosomes (Injectable)
What it isExosome therapy using cell-derived vesicles containing growth factors, cytokines, and proteins injected or applied to the skin to accelerate healing, deep rejuvenation, and cellular repair. Exosomes act as messenger molecules — delivering precise biological instructions to skin cells for enhanced regeneration.
EquipmentInjectable
Best forCellular skin regeneration, advanced anti-aging, skin repair, enhanced recovery after laser or other intensive treatments.
"Exosome therapy works at a cellular communication level — these tiny vesicles carry instructions that tell your skin cells how to repair and regenerate. It's one step beyond PRP. For clients dealing with significant skin aging or wanting the most advanced regenerative technology, exosome therapy delivers results that go deeper than conventional treatments."
PDRN Luxe Glow
What it isPDRN (Polynucleotide) Luxe Glow uses salmon DNA-derived polynucleotides injected into the skin to promote cellular DNA repair, boost collagen synthesis, and deeply regenerate skin quality. Stimulates tissue healing at the DNA level for a lasting improvement in skin luminosity, elasticity, and overall quality.
EquipmentInjectable
Best forCellular skin repair, collagen stimulation, dull or damaged skin, overall skin quality rejuvenation, clients wanting regenerative science-based treatment.
"PDRN works at the DNA level — the polynucleotides stimulate your skin cells to repair their own DNA and produce new collagen. It's a deeply regenerative treatment that improves skin quality from its very foundation. Clients see lasting improvements in skin texture, elasticity, and glow over several sessions."

2.9 — Injectable Wellness & Specialist Treatments

Hylase (Filler Dissolving)
What it isHylase (hyaluronidase) is an enzyme injection used to dissolve hyaluronic acid-based dermal fillers. Used when a filler result is unsatisfactory, overcorrected, or when a client wishes to reverse a previous filler treatment. Fast-acting — visible dissolution within hours.
EquipmentInjectable (Hyaluronidase)
Best forDissolving unwanted or overcorrected HA fillers, correcting asymmetry, reversing previous filler treatments.
"Hylase is the safety net of filler treatments — if you've had fillers elsewhere that you're unhappy with, or if we want to refine a result, we can dissolve the HA filler precisely with Hylase. It's fast-acting and gives us complete control over the outcome. It's what makes HA fillers completely reversible."
Injection Kenacort
What it isKenacort (triamcinolone acetonide) is a corticosteroid injection used to treat keloid and hypertrophic scars, acne cysts, and inflammatory skin lesions. It reduces inflammation, suppresses abnormal scar tissue growth, and flattens raised scars for improved skin appearance.
EquipmentInjectable (Corticosteroid)
Best forKeloid scars, hypertrophic scars, acne cysts, inflammatory nodular acne, raised scar management.
"Kenacort injection is one of the most effective treatments for raised scars and acne cysts. The corticosteroid reduces inflammation and suppresses the abnormal scar tissue growth directly. For clients with keloids or persistent cystic acne, it produces visible flattening and improvement often from the first treatment."
PPC Injection (PRF)
What it isPRF (Platelet-Rich Fibrin) therapy — a next-generation platelet treatment using the client's own blood processed to create a fibrin-rich matrix with growth factors. Unlike PRP, PRF releases growth factors slowly over time for sustained skin rejuvenation, collagen production, and tissue healing.
EquipmentPRP Machine
Best forSustained skin regeneration, scar healing, collagen stimulation, clients wanting longer-releasing growth factor treatment compared to PRP.
"PRF is the evolution of PRP — it uses a fibrin matrix that releases your growth factors slowly over time, giving sustained stimulation to your skin's renewal process. Where PRP delivers an immediate burst of growth factors, PRF keeps releasing them for weeks. For collagen stimulation and tissue healing, this extended release is highly effective."
P3 Service
What it isP3 Service is a comprehensive premium skin and wellness protocol combining advanced clinical treatments tailored to address multiple anti-aging concerns simultaneously. A bespoke multi-treatment package designed to deliver significant, measurable skin improvement across several dimensions in an intensive programme.
EquipmentPRP Machine / Photo Facial / Morpheus
Best forClients wanting a comprehensive anti-aging programme addressing multiple concerns, premium all-inclusive treatment packages.
"The P3 Service is our most comprehensive treatment programme — it combines multiple advanced treatments in a structured protocol designed to address your specific anti-aging goals simultaneously. Rather than treating one concern at a time, we address everything together for more significant, faster results. Our specialist will create a personalised P3 plan for you."
Aqualyx (Fat Dissolving)
What it isAqualyx is a fat-dissolving injectable containing deoxycholic acid compounds that break down fat cell membranes in targeted areas. The treated fat cells are permanently eliminated by the body's natural lymphatic system. Available for chin/double chin, love handles, jowls, and localised body fat pockets.
EquipmentInjectable (Aqualyx)
Best forDouble chin, localised facial fat, love handles, small stubborn fat deposits, clients wanting non-surgical fat reduction.
"Aqualyx permanently dissolves fat cells in targeted areas — once they're gone, they don't come back. It's particularly effective for the double chin, where we can achieve a noticeably more defined jawline and neck profile without surgery. The fat cells are broken down and naturally cleared by your body over 4–8 weeks."
3
Concern-to-Treatment Solutions Guide

Use this concern-to-treatment mapping on every discovery call. Before recommending anything, understand what the client is seeing and feeling. These 20 concern scenarios cover the full range of anti-aging clients Isaac Luxe receives.

Client Concern / Statement Recommended Treatment(s) Why It Works
"I'm seeing forehead lines / frown lines / crow's feet"Botox, Dysport, Wrinkle Lift–Face, Face-4D-Lift, 4D LaserNeuromodulators relax the muscles creating expression lines — immediate, natural-looking results within days. Energy devices rebuild collagen for structural improvement.
"My face is sagging / losing structure"Ultherapy, Thread Lift (Aptos / Cog), EmFace, 4D-Lift, Morpheus8 Face, Secret DuoUltherapy reaches the deepest tissue layer non-invasively; threads provide physical lift; EmFace tones facial muscles; all stimulate collagen for progressive structural improvement.
"My cheeks / midface look flat or sunken"Voluma Filler, Restylane Lyft, Juvederm Filler, 4D-LiftCheek fillers instantly restore midface volume and projection — one of the most impactful anti-aging changes possible. 4D-Lift addresses deep tissue volumising non-surgically.
"I have deep lines around my mouth / nasolabial folds"Volift Filler, Restylane Defyne, Juvederm Filler, Cocktail Peel Pro, DermaFracHA fillers smooth and fill deep folds immediately and naturally; peels and microneedling address surface lines and skin quality progressively.
"I want lip enhancement / fuller lips"Volbella Filler, Restylane Kysse, Lip PRP, Skinfill Lip PlumpLip fillers provide immediate, natural-looking volume and definition; PRP enhances lip quality and colour naturally without synthetic materials.
"My skin is dehydrated / dull / lost its quality"Profhilo, Skin Booster–Skinviv, NCTF, Aquagold, Volite Filler, Ultra Luxe DripBio-remodelling injectables and skin boosters deeply hydrate, firm, and stimulate collagen from within — transforming skin quality without changing facial features.
"I have dark circles / under-eye hollows"PRP Under Eye, Dermapen4 Under Eye, Wrinkle Lift Under Eye, EmFace Under Eye, Under Eye PeelTargeted under-eye treatments improve circulation, stimulate collagen, and address hollow appearance — natural alternatives and clinical options depending on the cause.
"I have fine lines around the eyes / crow's feet"Botox, Dysport, Wrinkle Lift Under Eye, Dermapen4 Under Eye, Poly Peptide Eyes, EmFace Under EyeNeuromodulators relax the muscles creating crow's feet for immediate smoothing; collagen-stimulating treatments improve skin quality in the periorbital zone progressively.
"My neck looks aged / I have neck bands"Botox (neck bands), Exilis Neck, Wrinkle Lift treatments, Profhilo, NCTF, Morpheus NeckNeuromodulators address platysmal neck bands; RF and energy devices tighten neck skin; bio-remodelling treatments restore neck skin quality and hydration.
"I have a double chin / soft jawline"Aqualyx (fat dissolving), Exilis Lower Face, EmFace Submental, Thread Lift (Cog), Botox (masseter/jawline)Aqualyx permanently dissolves chin fat; EmFace and Exilis tone and tighten the submental area; thread lifts provide physical jawline definition.
"I want to look younger overall — non-surgical"4D-Lift, 4D Laser, Ultherapy, EmFace, Morpheus8 Face, Profhilo, AquagoldComprehensive non-surgical anti-aging combining lifting, collagen stimulation, bio-remodelling, and skin quality improvement across multiple concerns simultaneously.
"I'm not ready for needles / surgery"EmFace, Ultherapy, 4D-Lift, Forma, Exilis Face, Cryo FacialCompletely non-invasive treatments using ultrasound, RF, and electrical stimulation deliver real lifting and tightening without any needles or downtime.
"I have age spots / pigmentation / sun damage"Q-Switch Laser, D-Pigment Peel, Cocktail Peel Pro, Back PolishingQ-Switch laser and professional depigmentation peels progressively address age-related dark spots, sun damage, and hyperpigmentation.
"I have acne scars / skin texture concerns"Morpheus8 Face, Secret Duo, DermaFrac, Dermapen4 Under Eye, D-Pigment PeelRF microneedling and collagen induction treatments are the gold standard for resurfacing acne scars and improving skin texture.
"I want preventive anti-aging — I'm in my 30s"Botox (preventive), Profhilo, Forma, EmFace, Polypeptide Treatments, Skin BoostersPreventive treatments in the 30s address early signs of aging, maintain collagen levels, and slow the progression of visible aging — far more cost-effective than corrective treatment later.
"I've had fillers elsewhere and am unhappy with them"Hylase (filler dissolving), followed by appropriate treatment planHylase precisely dissolves HA fillers — giving complete reversibility and the ability to start fresh with a correctly planned treatment approach.
"My skin has lost elasticity and looks tired"Profhilo, Excobio Face, Exosomes, PDRN Luxe Glow, Aquagold, 4D-LiftAdvanced regenerative treatments restore skin elasticity and vitality at a cellular level — from bio-remodelling to exosome therapy for the most significant cases.
"I have raised / keloid scars"Injection Kenacort, followed by Morpheus8 or PRP for further improvementKenacort directly reduces raised scar tissue; subsequent collagen-stimulating treatments further improve scar appearance and skin quality.
"I want a natural result — nothing that looks done"Profhilo, Volite Filler, Skin Booster–Skinviv, Lip PRP, Polypeptide Treatments, EmFaceTreatments that improve skin quality and structure naturally — clients look better without any visible signs of treatment. Subtlety is the goal.
"I have loose skin on my body — arms, thighs, abdomen"Tight Pro–Thighs, Wrinkle Lift–Abdomen, Exilis Thigh, Morpheus Arms/Thighs/Abdomen, Exilis Love HandlesBody skin tightening treatments address laxity on specific areas — from RF-based devices to targeted tightening protocols for post-weight-loss or aging body skin.
SALES TIP — The two questions that unlock every anti-aging call:
1. "When did you first start noticing this concern?" — reveals how long the client has been bothered and their emotional investment.
2. "Have you tried any treatments before — or have you been curious about any specific treatments?" — reveals previous experience, comfort level, and what interests them. Anti-aging clients are often comparing options, worried about looking 'overdone', or uncertain what is right for their age. Your job is to listen, understand, and guide — not to sell the most expensive treatment.
4
The Isaac Luxe Lead-to-Opportunity Pipeline

Every anti-aging lead follows this structured 11-step pipeline — from the first campaign impression through to a won or lost consultation. Understand every stage so you know exactly where your client is and what the next action is.

1

Campaign Launch

Meta, Google, Instagram, events and referrals generate awareness through anti-aging treatment creatives targeting wrinkles, sagging, volume loss, pigmentation and skin quality concerns.

2

Lead Form Submission

Interested client submits form: name, phone, city/location, and their specific aging concern or treatment interest.

3

Lead in Amoga CRM

The submission instantly creates a lead record in Amoga with all form data and the ad source / campaign name.

4

CRM Team Validation

CRM Team calls to confirm: location, treatment interest, lead quality, timeline and sentiment. Adds detailed remarks and captures emotional signals.

5

Lead to Opportunity

Qualified lead is converted to an opportunity and mapped to the nearest clinic location.

6

AI Engine Processing

AI scores the opportunity (Lead Score %), generates a free-text justification and assigns a sentiment label (e.g. Engaged, Hesitant).

7

Assigned to Sales Exec

Sales Executive receives the opportunity in their queue with all AI data, concern details and CRM Team remarks visible.

8

Remarks Pasting

As soon as an opportunity is assigned to the Sales Executive, they must paste the CRM remarks into the SMV remarks field so that lead intelligence is displayed correctly and the full context is available during the sales interaction.

9

First Call by SE

SE uses AI analysis + script framework to conduct a structured, personalised first callback.

10

Doctor Consultation

If a client expresses intent to purchase a service, a formal consultation must be booked with the relevant doctor. This ensures the client receives professional medical guidance before committing to any treatment plan.

11

Outcome: Won or Lost

Opportunity is marked Won (client books free consultation) or Lost.

5
Understanding AI Engine Outputs

Isaac Luxe's AI engine processes every anti-aging opportunity and produces three key outputs: Lead Score, Justification, and Sentiment. Never dial without reading all three — they give you a significant advantage before saying a word.

5.1 Lead Score

Score RangeWhat It Signals & How to Approach
Above 70% (HIGH)Very high conversion probability. Client is engaged and ready. Focus on confirming the appointment and closing the consultation booking. Don't over-educate — move to CTA quickly.
40%–70% (MEDIUM)Moderate interest. Client needs more trust-building and information. Focus on understanding their anti-aging concern deeply and addressing likely objections proactively.
Below 40% (LOW)Low engagement — possibly early-stage exploration. Be educational, low-pressure. Warm them up and plant seeds for a follow-up call.

5.2 Score Justification — Read Before Every Call

The AI justification is a free-text explanation of why the lead received its score. For anti-aging clients it may contain:

5.3 Sentiment Labels — How to Adapt

Sentiment LabelWhat It Means & How to Adapt
Engaged / ExcitedClient is actively interested. Open with warmth, move quickly to value pitch. Don't over-explain — they're ready to hear about results and next steps.
NeutralOpen but non-committal. Build rapport and curiosity. Use discovery questions to find their real emotional driver behind the aging concern.
HesitantDoubts or fears — very common in anti-aging clients. Slow down. Build trust first. Acknowledge concerns. Use gentle, non-clinical language and social proof.
Price-SensitiveDO NOT open with pricing. Build value first — outcomes, quality, longevity, natural results. Introduce offers only after emotional commitment to addressing the concern is established.
Curious / ExploringEarly-stage interest. Educational approach. Paint a vivid but realistic picture of transformation. Create informed desire, not pressure.
6
The First Cold Call Script Framework
1
Greeting & Rapport
0:00 – 1:00

Goal: Make the client feel expected, welcome, and completely unpressured. Anti-aging clients are often sensitive — they need to feel this is a personal conversation, not a sales call.

Always use the client's name in your very first sentence. Non-negotiable. It transforms a call from a robocall into a personal conversation immediately.

For ENGAGED / EXCITED sentiment:

"Hi [Name], I'm [Your Name] calling from Isaac Luxe — we specialise in advanced anti-aging and aesthetic treatments. I noticed you reached out to us recently and I wanted to personally connect with you. How are you doing today?"

For HESITANT or NEUTRAL sentiment:

"Hello [Name], this is [Your Name] from Isaac Luxe. Thank you so much for reaching out. There's absolutely no pressure at all — I'm simply here to listen and help you understand what options might be right for you. Is this a good time to chat for just a few minutes?"

For PRICE-SENSITIVE sentiment:

"Hi [Name], I'm [Your Name] from Isaac Luxe. I really appreciate you taking the time. We genuinely care about finding the right solution for your specific concern — not just recommending the most expensive treatment. I'd love to hear what you've been thinking about."
2
Anti-Aging Concern Discovery
1:00 – 2:30

Goal: Understand the specific aging concern in the client's own words. The CRM data is your starting point — your job is to deepen it and uncover the emotional driver.

  • "I noticed you had shared [concern from CRM] — could you tell me a little more about what you've been noticing?"
  • "When did you first start becoming aware of this?"
  • "Has it been affecting your confidence or the way you feel about yourself day-to-day?"
  • "Have you ever tried any treatments before — or spoken to a doctor about this — or is this the first time you're exploring options?"
  • "Is there a specific area you're most concerned about, or is it more of an overall feeling that you'd like to look more refreshed?"
LISTEN MORE THAN YOU SPEAK in Step 2. If a client says 'I just want to look like myself again — like I did 5 years ago' — that exact phrase is your closing hook. Use it back in Step 4. Anti-aging clients fear looking 'done'. Empathy and naturalness are your strongest tools.
3
Requirements Gathering
2:30 – 4:00

Goal: Understand exactly what the client needs, their timeline, location, and comfort level.

  • "Are you looking for something that gives quick results, or are you comfortable with a treatment that builds progressively over a few months?"
  • "Which area of [city] are you based in — I'd love to find the most convenient Isaac Luxe clinic for you."
  • "Do you have any particular timeline in mind — an event coming up, or just wanting to start your journey?"
  • "How do you feel about needles or injections? I ask because we have a full range from completely needle-free through to injectable options — and I want to make sure we point you to what you'll be comfortable with."
  • "Are you looking to address a specific concern, or more of an overall rejuvenation?"
4
Treatment Pitch & Offers
4:00 – 5:30

Example — Profhilo for dehydrated, crepey skin:

"From what you've shared, it sounds like your skin has been feeling less hydrated and firm than it used to — and that's affecting your confidence. At Isaac Luxe we have a treatment that's perfect for exactly this — it's called Profhilo. Unlike fillers or Botox, it doesn't change your features at all. Instead, it spreads through your skin and deeply hydrates and stimulates your own collagen and elastin. Clients describe it as their skin looking and feeling the way it did years ago — just healthier and more alive. Just two sessions, four weeks apart, and the results are beautiful and completely natural."

Example — Needle-averse client interested in lifting:

"I completely understand — and the great news is we have some genuinely impressive needle-free treatments for lifting. The one I'd particularly recommend for your concern is EmFace — it uses radiofrequency and muscle stimulation technology to simultaneously tone your facial muscles and tighten your skin. No needles, no downtime, and clients see a measurably lifted, more defined facial appearance. For clients who don't want needles but want real results, EmFace is one of our most loved treatments."
5
Objection Handling
5:30 – 6:30

"I'm worried about looking unnatural / overdone"

"That's the most common concern we hear — and it's exactly why it matters so much who does your treatment. At Isaac Luxe, our doctors are trained specifically in natural aesthetics. The goal is always for people to say you look great, not to know why. We can start with completely natural treatments like Profhilo or Skin Boosters that purely improve your skin quality — no risk of looking 'done' at all."

"What's the price?" / "It sounds expensive"

"I completely understand — and I want to be transparent with you. Pricing varies depending on which treatment and plan is right for your specific concern, which is why our specialist gives you a full personalised breakdown during the free consultation. The consultation itself is completely free with no obligation. Shall I check the nearest clinic to you?"

"Let me think about it" / "I'll call back"

"Of course — absolutely no rush. May I just ask: is there anything specific making you want to think about it more? Sometimes I can answer a concern right now that makes the decision clearer. If not, how about a completely free, no-obligation consultation — you meet the specialist, see the clinic, and get all your questions answered in person. No commitment needed at all. Which day would work for you this week?"
6
Call to Action & Close
6:30 – 7:00
"I'd love for you to come in and meet our anti-aging specialist — they can personally assess your specific concern and create a treatment plan tailored entirely to you. The consultation is completely free and there's absolutely no pressure. Which day works better for you this week — would you prefer a morning or afternoon slot?"
"Perfect — I've noted [Day, Time] for you at our [Location] clinic. You'll receive a confirmation shortly. Our specialist is really looking forward to meeting you, [Name]."
7
FAQ Scripts & Pricing Reference

Use these FAQ responses when clients ask specific questions. All prices listed are exclusive of GST — 5% GST is applicable and will be added at the time of billing. Always refer complex pricing to the specialist team for personalised packages and offers.

FAQ 1: Anti-Aging Treatment Pricing Reference

TreatmentStarting Price (₹ excl. GST)Note
Botox / Dysport₹584 per unitArea determines units; specialist advises
Juvederm Filler₹47,495Volume and area dependent
Volbella / Volift / Volite / Voluma Filler₹40,710 eachProduct and area dependent
Restylane Range (1ml)₹37,996–₹43,334Product and indication dependent
Profhilo₹54,2802-session protocol; 4 weeks apart
Skin Booster – Skinviv₹41,300Per session; 2–3 sessions recommended
NCTF Face Skin Booster₹53,100Per session; course recommended
Aquagold Fine Touch₹40,000Bespoke cocktail; specialist to advise
Ultherapy₹2,84,970Full face; varies by area and protocol
EmFace (Full Face)₹1,01,7754-session protocol recommended
EmFace Submental₹40,710Per session
EmFace Under Eye₹33,925Per session
Forma (RF Tightening)₹17,250Per session; 4–6 sessions recommended
Exilis Lower Face / Neck & Décolletage₹13,570Per session; course recommended
Exilis Neck₹23,333Per session
Exilis Thigh / Love Handles₹23,333Per session
4D-Lift / 4D Laser₹33,925Per session
Thread Lift – Aptos / Cog₹10,500 per threadNumber of threads specialist-advised
Thread Lift – Mono₹10,856 per threadNumber of threads specialist-advised
Wrinkle Lift – Face₹33,925Per session
Wrinkle Lift – Under Eye₹15,870Per session
Wrinkle Lift – Abdomen₹47,495Per session
Tight Pro – Thighs₹47,495Per session
Face PRP₹20,355Per session; 3-session course recommended
Face PRP (Blue Tip)₹6,785Per session
PRP Under Eye₹11,800Per session
Poly Peptide Eyes₹24,426Per session
Lip PRP₹13,570Per session
Morpheus8 – Face₹33,925Per session; 3 sessions recommended
Secret Duo (RF Microneedling)Consult specialistVaries by area and protocol
Q-Switch Laser₹33,925Per session; 4–6 sessions for pigmentation
DermaFrac / Dermafrac Face₹20,355Per session; package recommended
Dermapen 4 (Under Eye)₹24,426Per session
Cocktail Peel Pro₹14,249Per session
D-Pigment Peel₹47,495Full protocol
Under Eye Peel₹5,428Per session
Excobio Face (Exosome)₹81,420Premium; per session
Exosomes (Injectable)₹35,000Per session
PDRN Luxe Glow₹43,700Per session
Ultra Luxe Drip (Enhanced PRP)₹17,641Per session
Aqualyx (Fat Dissolving)₹20,355Per area
Hylase (Filler Dissolving)₹13,570Per session
Kenacort Injection₹2,036Per injection
P3 Service₹61,065Comprehensive package; specialist to advise
7
Common Comparison Questions & Clinic Locations

FAQ 2: Common Comparison Questions

Q: What is the difference between Botox and Fillers?

Botox relaxes the specific muscles that create expression wrinkles — it's for dynamic lines that appear when you move (forehead, crow's feet, frown lines). Fillers use hyaluronic acid gel to restore volume and fill static lines and hollows that are visible even at rest — it's for volume loss and structural changes. They address different causes of aging and are often used together for comprehensive rejuvenation. Our doctor will recommend the right approach for your specific concern during the free consultation.

Q: What is the difference between Profhilo and Fillers?

Fillers add visible volume to specific areas and fill folds. Profhilo is a bio-remodeller — it spreads diffusely under the skin and improves overall skin quality, hydration, and firmness without adding visible volume or changing your features. Profhilo is for clients who want their skin to look and feel better without any changes to their facial structure. Fillers are for clients who want volume restoration or fold correction. Many clients benefit from both.

Q: What is the difference between Ultherapy and Thread Lift?

Ultherapy uses focused ultrasound to stimulate deep collagen — the lift builds progressively over 2–3 months as collagen forms naturally. Thread Lift provides immediate mechanical lifting by physically elevating tissue with dissolvable threads and then continues stimulating collagen as threads dissolve. Ultherapy is better for gradual, natural lifting; Thread Lift gives immediate visible results. For significant sagging, our specialist may recommend both in combination.

Q: What is EmFace and how is it different from Botox?

Botox relaxes muscles to smooth wrinkles. EmFace does the opposite — it tones and strengthens facial muscles using electrical stimulation while simultaneously tightening skin with RF energy, both completely without needles. EmFace is ideal for clients who want lifting and definition without any injectables. Interestingly, some clients use both: Botox to relax wrinkle-causing muscles and EmFace to tone lifting muscles for a comprehensive result.

FAQ 3: Clinic Locations

CityIsaac Luxe Locations
New DelhiVasant Vihar, Greater Kailash, Hauz Khas, Punjabi Bagh, South Extension, Khan Market
NCRGurgaon (DLF), Noida
BangaloreSadashiva Nagar, Bangalore (main)
HyderabadHyderabad
PunjabMohali
GujaratSurat
MumbaiSantacruz
8
Anti-Aging Treatment At-a-Glance

Use this rapid-reference during calls. Memorise the one-line pitches — they are designed to create desire and curiosity, not recite medical details.

TreatmentClient Concern It SolvesOne-Line Pitch
Botox / DysportExpression wrinkles, forehead, crow's feet, jaw slimmingRelaxes the exact muscles creating the lines — natural, refreshed look within days. Lasts 4–6 months.
Juvederm / Restylane FillersVolume loss, nasolabial folds, lip enhancement, cheek projectionInstantly restores volume where the face has hollowed — natural results that last 12–24 months.
Volbella (Lip Filler)Natural lip enhancement and definitionUltra-fine formula for natural lip shape and subtle volume — moves naturally with every expression.
Voluma / Restylane LyftFlat cheeks, midface volume loss, facial structureRestores cheek projection — one of the most impactful anti-aging changes. Lasts up to 2 years.
ProfhiloDehydrated, crepey, or tired-looking skin qualitySpreads through skin to deeply hydrate, firm, and stimulate collagen — your skin just looks healthier.
Skin Booster / NCTFDehydration, dull skin quality, uneven textureMicro-infusion of HA and active nutrients — skin looks luminous and more hydrated from within.
Aquagold Fine TouchPores, fine lines, glow, skin perfectionGold-tipped micro-infusion of a bespoke cocktail — Botox, fillers, vitamins. Airbrushed skin.
UltherapySignificant sagging, drooping brows, jowls, neck laxityOnly FDA-cleared device reaching the same layer as a surgical facelift — without surgery.
EmFaceFacial sagging, muscle tone, needle-averse clientsThe only treatment that simultaneously tones facial muscles AND tightens skin — completely needle-free.
EmFace SubmentalDouble chin, soft jawlineTones chin muscles and tightens submental skin — needle-free jawline definition.
Forma RFMild laxity, fine lines, preventive anti-agingWarm massage that rebuilds collagen underneath — zero downtime, progressive results.
4D-Lift / 4D LaserOverall facial anti-aging, multiple concernsWorks on four skin levels simultaneously — surface, collagen, volume, and tightening in one session.
Thread Lift (Cog/Aptos)Jowls, sagging cheeks, drooping browsImmediate physical lift with progressive collagen — facelift results without surgery.
Wrinkle Lift – Face / Under EyeExpression lines, periorbital lines, facial tighteningNon-surgical tightening and wrinkle reduction for a refreshed, naturally lifted appearance.
Face PRP / Blue Tip PRPNatural skin rejuvenation, collagen stimulationYour own blood's growth factors used to rebuild skin naturally — completely autologous.
Lip PRPNatural lip rejuvenation, colour, and qualityNatural growth factors improve lip tissue health and colour — subtle, completely natural.
Poly Peptide EyesFine periorbital lines, crow's feet, eye zone firmingPeptide signals stimulate collagen renewal in the delicate eye zone — non-injectable option.
Morpheus8 FaceAcne scars, facial laxity, wrinkles, skin renovationDeep RF + microneedling combined — rebuilds collagen from the inside out for dramatic improvement.
Secret Duo RF MicroneedlingAdvanced laxity, significant collagen loss, scarsDual-mode RF microneedling — the most comprehensive non-surgical skin renovation available.
Q-Switch LaserAge spots, dark spots, sun damage, pigmentationGold standard for breaking up pigment — progressive lightening of dark spots and sun damage.
Peels (All Types)Pigmentation, texture, dullness, sun damage — face or bodyProfessional chemical exfoliation tailored to your skin — progressively brighter, smoother, more even skin.
D-Pigment PeelStubborn melasma, hormonal pigmentationProfessional depigmentation addressing multiple melanin pathways simultaneously.
Excobio Face / ExosomesAdvanced skin aging, cellular skin regenerationStem cell-derived cellular messengers signal deep skin regeneration — the frontier of anti-aging.
PDRN Luxe GlowCellular skin repair, collagen stimulation, lasting glowSalmon DNA polynucleotides stimulate cellular DNA repair and collagen from the ground up.
HylaseDissolving unwanted HA fillers, correcting previous workPrecisely dissolves HA fillers — complete reversibility and the ability to start fresh.
AqualyxDouble chin fat, localised facial fatPermanently dissolves fat cells — naturally cleared by the body over 4–8 weeks.
Exilis Lower Face / NeckJowls, sagging neck, double chin, décolletageRF + ultrasound tightens skin and reduces fat simultaneously — non-invasive contouring.

ISAAC LUXE

Confidence. Care. Transformation.

This document is confidential and intended for internal training purposes only.